Grand Hotel Tien Shan | Hotel in Almaty

| 8.6 (322 Reviews) |  1 Bathroom
Medeu District Hotel | Grand Hotel Tien Shan

Hotel in Medeu District, Almaty

Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Grand Hotel Tien Shan offers 78 accommodations with minibars and safes. Beds feature premium bedding. 100-cm Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


2 indoor swimming pools are on site along with a sauna and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in
An early check-in fee will be charged check-in start time: 2:00 pm; check-in end time: 5:30 am early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon late check-out fee: 100 percent of room rate late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 3 children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are available for kzt 10000.0 per day. cribs (infant beds) are available for kzt 5000.0 per day.
Payment Policy
Airport shuttle fee: kzt 8000 per vehicle (one-way, maximum occupancy 3) early check-in is available for a fee (subject to availability) late check-out fee: 100 percent of room rate (subject to availability) crib (infant bed) fee: kzt 5000.0 per day rollaway bed fee: kzt 10000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 5620286 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Burke
Dec 13, 2025 01:27:56 AM
Review Score:   10
Summary: Good breakfast
See All Reviews

FAQ's

Is this Grand Hotel Tien Shan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Hotel Tien Shan have a swimming pool?

Yes, this Grand Hotel Tien Shan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Hotel Tien Shan?

Best-rates for the Grand Hotel Tien Shan starts from $131 per night with includes Security/Safety, Parking, Bedding/Linens, Spa, Bar, Child Friendly, Laundry, Accessibility, Wellness Facilities, Restaurant, Breakfast, Hot Tub, Guest Services, Air Conditioner, Pool, Business Services, Toiletries, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Hotel Tien Shan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Hotel Tien Shan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Hotel Tien Shan has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Hotel Tien Shan?

Based on the information reported by the owner or manager, the Grand Hotel Tien Shan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Hotel Tien Shan?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD131
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