Is this Hotel Alma pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Alma?

Check-in time for Hotel Alma starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Alma have a swimming pool?

Yes, this Hotel Alma has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Alma?

Best-rates for the Hotel Alma starts from $61 per night with includes Pool, Accessibility, Sports/Activities, Bar, Internet, Laundry, Balcony/Terrace, Business Services, Fireplace/Heating, Toiletries, Guest Services, Designated Smoking Area, TV, Child Friendly, Air Conditioner, Parking, Wheelchair Accessible, Wellness Facilities, Spa, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Alma a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Alma wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Alma is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Alma?

Based on the information reported by the owner or manager, the Hotel Alma indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Alma?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Alma | Hotel in Almaty

Name: Hotel Alma
Address: Medeu District, Almaty, Almaty Province, Kazakhstan, KZ
Price range: Prices for upcoming dates start at $61 per night
Rating: 8.2

| 8.2 (85 Reviews) | 1 Bathroom

Hotel in Medeu District, Almaty

Family-friendly hotel with a 24-hour fitness center and an indoor pool
An indoor pool, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a steam room, 24-hour room service, and conference space.
Hotel Alma offers 34 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Deep soaking bathtub

Bathrobes

Free toiletries

Bedroom

Air conditioning

Heating

Blackout drapes/curtains

Phone

Safe

Soundproofing

Iron/ironing board (on request)

Slippers

Free local calls

Breakfast

Continental breakfast available for a fee daily 7:00 AM–11:00 AM: KZT 3500 for adults and KZT 3500 for children

1 bar

24-hour room service

Minibar

Parking

Free extended parking on site

Airport shuttle on request

Free offsite parking

Limited onsite parking

24-hour roundtrip airport shuttle (surcharge)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Accessible airport shuttle

Activities

Table tennis

Indoor pool

Billiards/pool table

Foosball table

Steam room

24-hour fitness center

Entertainment

Cable channels

LED TV

General

Conference space (1948 square feet)

Front-desk safe

ATM/banking services

Vending machine

Elevator

Water dispenser

Banquet hall

English

Russian

TV in lobby

Mosquito nets

Designated smoking areas

Guest Services

Soundproofed rooms

Indoor pool

Porter/bellhop

Daily housekeeping

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Terrace

Policies

Check-in

Check-in start time: 2 pm; check-in end time: noon minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! up to 2 children 7 years old and younger stay free when using existing bedding. rollaway/extra beds are available for kzt 10000.0 per day.

Payment Policy

Fee for continental breakfast: approximately kzt 3500 for adults and kzt 3500 for children airport shuttle fee: kzt 7000 per vehicle (one-way) rollaway bed fee: kzt 10000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Shaun

Nov 3, 2025 04:24:15 AM

Review Score: 10

Summary: Clean room, good location and 24 hour restaurant and lounge.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Twin Room Room Size: 194 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 5, Shower/tub combination, Square meters - 18, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Square feet - 194, Desk, No cribs (infant beds), Bed count minimum 2, City view, Bed count maximum 2
Luxury Room Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Luxury Room Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 280, Desk, No cribs (infant beds), Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Economy Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Economy Single Room Room Size: 129 square feet m² 1 Twin Bed	General Square feet - 129, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Shower/tub combination, No cribs (infant beds), Ping - 3.63, Bed count minimum 1, Square meters - 12, Bed count maximum 1, City view, Number of bathrooms - 1
Standard Single Room, 1 Bedroom Room Size: 172 square feet m² 1 Large Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 5, Shower/tub combination, Square meters - 16, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Square feet - 172, Desk, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Superior Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Room Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room Room Size: 213.5 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Ping - 6, Square feet - 213.5, Number of bathrooms - 1, Private bathroom, Square meters - 19.8, No rollaway/extra beds, Desk, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Family Twin Room Room Size: 398 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Kitchenette, Shower/tub combination, Ping - 11, Square meters - 37, Separate bedroom, Extra bed count 1, Square feet - 398, Separate dining area, Number of bathrooms - 1, Private bathroom, Desk, No cribs (infant beds), Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2