Is this ibis Astana pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the ibis Astana have a swimming pool?

No, this ibis Astana does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ibis Astana?

Best-rates for the ibis Astana starts from $58 per night with includes Breakfast, Designated Smoking Area, Wheelchair Accessible, Accessibility, Security/Safety, Laundry, Parking, Business Services, Wellness Facilities, Restaurant, Internet, Air Conditioner, TV, Bedding/Linens, Bar, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is ibis Astana a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis Astana wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ibis Astana is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis Astana?

Based on the information reported by the owner or manager, the ibis Astana indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis Astana?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

ibis Astana | Hotel in Astana

Name: ibis Astana
Address: Almaty District, Nur-Sultan, Kazakhstan, KZ
Price range: Prices for upcoming dates start at $58 per night
Rating: 8

| 8.0 (68 Reviews) | 1 Bathroom

Hotel in Almaty District, Astana

Hotel in Astana with a coffee shop and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Housekeeping is available on request.
Ibis Astana offers 249 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Towels

Eco-friendly toiletries

Private bathroom

Bedroom

Blackout drapes/curtains

Heating (climate-controlled)

Air conditioning (climate-controlled)

Down comforter

Premium bedding

Bed sheets

Phone

Safe

Soundproofing

Desk

Restaurant dining guide

Water-efficient showers only

Eco-friendly cleaning products provided

Slippers

Bulk dispenser for toiletries

LED light bulbs

Free local calls

Breakfast

1 bar

Buffet breakfast available for a fee daily 6:30 AM–10 AM: KZT 6500 for adults and KZT 3250 for children

1 restaurant and 1 coffee shop/cafe

Free bottled water

Parking

24-hour roundtrip airport shuttle (surcharge)

Wheelchair-accessible parking and van parking available

Airport shuttle on request

Free self parking on site

Accessibility

Wheelchair-accessible registration desk

Elevator door width (inches): 39

Well-lit path to entrance

Elevator

Accessible airport shuttle

Wheelchair-accessible path of travel

Visual fire alarm

Wheelchair-accessible registration desk height (inches): 59

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Wheelchair-accessible van parking

Wheelchair-accessible parking

Wheelchair-accessible business center

Wheelchair-accessible restaurant

3 on-site accessible parking spaces

Activities

Ecotours

Scooter/moped rentals

Bicycle rentals

Entertainment

Satellite channels

Flat-screen TV

General

Meeting rooms - 7

Computer station

Conference center (1938 square feet of space)

Business center

Front-desk safe

ATM/banking services

Elevator

Water dispenser

Banquet hall

French

Turkish

Russian

English

German

No plastic coffee stirrers

TV in lobby

Double-glazed windows

Local culture & ecosystem education

No plastic drinking straws

Designated smoking areas

Biodegradable drinking straws

Reusable cups only

No plastic water bottles

Annual offsets purchased for at least 10% of carbon footprint

At least 80% lighting from LEDs

No plastic soda bottles

Reusable tableware only

Biodegradable coffee stirrers

Guest Services

Soundproofed rooms

Snack bar/deli

Laundry facilities

Daily housekeeping

Change of bedsheets (on request)

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: noon early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are available for kzt 12000 per night.

Payment Policy

Fee for buffet breakfast: approximately kzt 6500 for adults and kzt 3250 for children airport shuttle fee: kzt 10000 per vehicle (one-way, maximum occupancy 3) pet fee: kzt 7500 per pet, per day service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: kzt 12000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of kzt 7500 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve rollaway/extra beds property registration number 160140012523 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Alena

Mar 10, 2025 02:16:05 AM

Review Score: 10

Summary: Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Twin Room, 2 Twin Beds Room Size: 233 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Electric kettle, Ping - 7, Extra bed count 1, Square meters - 22, Square feet - 233, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Mini-fridge, Wardrobe or closet, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 Double Bed Room Size: 233 square feet m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Electric kettle, Doorbell/telephone notification, Wheelchair-width doorways, Low-height counters/sink, Pets not allowed, Extra bed count 1, Square meters - 22, Square feet - 233, Number of bathrooms - 1, Free cribs/infant beds, Lowered peephole/view port in door, Bathrobes, Mini-fridge, Wardrobe or closet, Ping - 6.55, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Double Bed Room Size: 194 square feet m² 1 Double Bed	General Shower grab bar height (centimeters) - 99, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 51, Grab bar - near toilet, No rollaway/extra beds, Roll-in shower width (centimeters) - 3, Square feet - 194, Bathroom emergency pull cord, Wardrobe or closet, Shower grab bar height (inches) - 39, Bed count minimum 1, Number of living rooms 0, Grab bar - in shower, Low-height counters/sink, Square meters - 18, Pets not allowed, Number of bathrooms - 1, Lowered peephole/view port in door, Roll-in shower width (inches) - 1, No cribs (infant beds), Toilet grab bar height (inches) - 20, Ping - 5.45, Roll-in shower, Bed count maximum 1
Standard Twin Room, 2 Twin Beds, City View Room Size: 177.9 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Ping - 5, Low-height counters/sink, Square meters - 18, Pets not allowed, Number of bathrooms - 1, Lowered peephole/view port in door, Roll-in shower width (inches) - 1, No rollaway/extra beds, Roll-in shower width (centimeters) - 3, No cribs (infant beds), Wardrobe or closet, Square feet - 177.9, Roll-in shower, Bed count minimum 2, City view, Bed count maximum 2
Luxury Room, Multiple Beds, City View Room Size: m² 2 Double Bed and Twin Bed	General Bathrobes, No rollaway/extra beds, No cribs (infant beds), Wardrobe or closet, Bed count minimum 2, City view, Bed count maximum 2