Mercure Almaty City Center | Hotel in Almaty
Hotel in Almaty
Ski into Mercure Almaty City Center, where you can enjoy a drink at the bar/lounge and comforts including a hot tub and a full-service spa.
Housekeeping is available on request.
Mercure Almaty City Center offers 117 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets.
This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include ski-in/ski-out access, a hot tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Eco-friendly toiletries
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Bathtub
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Bidet
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Bathrobes
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Towels
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Air conditioning
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Free rollaway beds
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Fan
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Free cribs/infant beds
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Pillow menu
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Premium bedding
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Bed sheets
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Access via exterior corridors
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Desk
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Iron/ironing board (on request)
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Safe
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Soundproofing
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Bulk dispenser for toiletries
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Desk chair
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Slippers
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Water-efficient showers only
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Recycling
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Phone
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Connecting rooms available
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Eco-friendly cleaning products provided
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LED light bulbs
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Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: KZT 10000 per person
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2 restaurants
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24-hour room service
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1 bar
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Free bottled water
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Coffee/tea maker
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Free minibar (some items)
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Electric car charging station on site
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Limited onsite parking
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24-hour roundtrip airport shuttle (surcharge)
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Airport shuttle on request
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Free self parking on site
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Elevator
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Well-lit path to entrance
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Hardwood flooring in room
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Stair-free path to entrance
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Accessible airport shuttle
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Handrails in stairways
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Hiking/biking trails
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Cross-country skiing
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Ski lifts
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Horse riding
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Ski runs
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Skiing
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Snowboarding
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Ski area
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Downhill skiing
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Steam room
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Bicycle rentals
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Hot tub
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Fitness center
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Full-service spa
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Sauna
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42-inch LED TV
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Digital channels
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Business center
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Meeting rooms
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Computer station
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Elevator
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Banquet hall
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Water dispenser
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Library
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Front-desk safe
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ATM/banking services
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Italian
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French
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English
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Russian
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Comprehensive food waste policy
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Designated smoking areas (fines apply)
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Vegan dining options
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Biodegradable coffee stirrers
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At least 80% of food locally-sourced
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Vegetarian dining options
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No plastic coffee stirrers
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No plastic soda bottles
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Comprehensive recycling policy
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No plastic drinking straws
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Local culture & ecosystem education
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Humane treatment of captive wild animals
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Double-glazed windows
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At least 80% lighting from LEDs
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Reusable cups only
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Biodegradable drinking straws
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Reusable tableware only
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At least 80% organic food
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No plastic water bottles
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Free rollaway/extra beds
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Snack bar/deli
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Free cribs/infant beds
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Soundproofed rooms
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Babysitting (surcharge)
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Laundry facilities
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Ski-in/ski-out access
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Daily housekeeping
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Change of bedsheets (on request)
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Concierge services
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Hair salon
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24-hour front desk
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Tour/ticket assistance
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Change of towels (on request)
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Laundry facilities
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Porter/bellhop
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Luggage storage
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Turkish bath/hammam
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Massages
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Standard Room, 1 Double Bed
Room Size:
323 square feet m2
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GeneralPing - 9, Square meters - 30, Private bathroom, Visual fire alarm, Number of bedrooms - 1, Wardrobe or closet, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Privilege King Suite with Sofa
Room Size:
646 square feet m2
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GeneralSquare feet - 646, Private bathroom, Square meters - 60, Ping - 18, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Accessible bathtub, Bed count maximum 2 |
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Standard Double Room, 2 Double Beds
Room Size:
323 square feet m2
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GeneralPing - 9, Square meters - 30, Private bathroom, Wardrobe or closet, Square feet - 323, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Standard Room, 2 Twin Beds
Room Size:
323 square feet m2
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GeneralPing - 9, Square meters - 30, Private bathroom, Visual fire alarm, Number of bedrooms - 1, Wardrobe or closet, Square feet - 323, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Privilege Room with 1 Double Bed
Room Size:
323 square feet m2
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GeneralPing - 9, Square meters - 30, Private bathroom, Wardrobe or closet, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Standard Room, 2 Queen Beds
Room Size:
323 square feet m2
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GeneralPing - 9, Square meters - 30, Private bathroom, Square feet - 323, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
FAQ's
Is this Mercure Almaty City Center pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Mercure Almaty City Center have a swimming pool?
No, this Mercure Almaty City Center does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Mercure Almaty City Center?
Best-rates for the Mercure Almaty City Center starts from $156 per night with includes Internet, Laundry, Air Conditioner, Parking, Designated Smoking Area, Business Services, Wellness Facilities, Spa, Breakfast, Kitchen, Wheelchair Accessible, Accessibility, Entertainment, Skiing, Restaurant, Guest Services, TV, Bedding/Linens, Bar, Child Friendly, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Mercure Almaty City Center a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Mercure Almaty City Center wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Mercure Almaty City Center is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Mercure Almaty City Center?
Based on the information reported by the owner or manager, the Mercure Almaty City Center indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Mercure Almaty City Center?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
