Mercure Almaty City Center | Hotel in Almaty

| 9.2 (83 Reviews) |  1 Bathroom
Almaty Hotel | Mercure Almaty City Center

Hotel in Almaty

Slopeside fun with 2 restaurants and full-service spa
Ski into Mercure Almaty City Center, where you can enjoy a drink at the bar/lounge and comforts including a hot tub and a full-service spa.
Housekeeping is available on request.
Mercure Almaty City Center offers 117 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include ski-in/ski-out access, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately kzt 10000 per person airport shuttle fee: kzt 10000 per vehicle (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Timur
Oct 14, 2025 07:19:59 AM
Review Score:   8
Summary: Coffee machine for breakfast should be improved.
See All Reviews
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