Novotel Almaty City Center | Hotel in Almaty

| 8.5 (1153 Reviews) |   Pet Friendly  10 Bathrooms  14 Guests
Medeu District Hotel | Novotel Almaty City Center

Hotel in Medeu District, Almaty

Located in Almaty, a 4-minute walk from Republic Palace, Novotel Almaty City Center provides accommodations with a fitness center, free private parking, a terrace and a restaurant. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Guests can use the indoor pool, or enjoy city views. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Guest rooms include a closet. A buffet, continental or American breakfast is available at the property. Popular points of interest near Novotel Almaty City Center include Kazakhstan Independence Monument, Gvardeytsev-Panfilovtsev Park and Central State Museum of the Republic of Kazakhstan. Almaty International Airport is 9.3 miles away.

Novotel Almaty City Center is located in Almaty.

This 190 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Laundry, Private Pool, and several others. This is a 4 star rated property and has over 1153 reviews with the average score of 8.5 . Coming to Almaty and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 190 Bedrooms Hotel if you want to learn more about this place in Almaty. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Almaty City Center in Almaty is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Almaty City Center”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Special diet meals (on request)
  • Restaurant
  • Coffee house on site
  • Snack bar
  • Wine/Champagne
  • Breakfast in the room
  • Bar
Parking
  • Parking garage
  • Free parking
  • Accessible parking
  • Parking
  • Parking on site
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Bathroom emergency cord
Activities
  • Fitness center
  • Body wrap
  • Indoor pool
  • Body scrub
  • Happy hour
  • Locker rooms
  • Beauty services
  • Massage chair
  • Fitness
  • Back massage
  • Spa
  • Full-body massage
  • Pedicure
  • Head massage
  • Indoor pool (year-round)
  • Massage
  • Foot massage
  • Body treatments
  • Neck massage
  • Facial treatments
  • Spa facilities
  • Hand massage
  • Manicure
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
  • Makeup services
General
  • Soundproof rooms
  • Non-smoking rooms
  • Safe
  • Designated smoking area
  • Pet friendly
  • Elevator
  • Smoke-free property
  • Air conditioning
  • Facilities for disabled guests
  • Heating
  • Wifi in all areas
  • Family rooms
Guest Services
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Baggage storage
  • Shuttle service (additional charge)
  • Shuttle service
  • Room service
  • Laundry
  • Packed lunches
  • Business center
  • Fax/Photocopying
  • Concierge
  • Suit press
  • Lockers
  • Dry cleaning
  • Car rental
  • 24-hour front desk
  • Ironing service
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • CCTV in common areas
  • Key card access
  • Smoke alarms
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Face masks for guests available
  • Cashless payment available
  • Mobile app for room service
  • Contactless check-in/out
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.82
Location:
9.43
Staff:
8.75
Facilities:
8.54
Comfort:
8.87
Cleanliness:
8.68
Beyza Sunay
Jun 18, 2026 07:00:00 AM
Review Score:   10
Turkey
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Triple
Room Size: 25 m2
1 Queen bed(s) Bed
Standard Double Room

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Towels, Body soap, Bathrobe, Shampoo, Hairdryer, Shower, Private bathroom, Slippers, Toilet paper, Bathtub, Bathtub or shower, Toilet

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Safe, Interconnecting room(s) available, Iron, Carpeted, Trash cans, Air conditioning, Soundproof, Laptop safe, Heating, Fan

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk, Sofa

Bedroom

Walk-in closet, Childrens' cribs, Wardrobe or closet

View

Mountain view, City view, View

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Emergency cord in bathroom, Lower sink, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free spa access, Free gym access

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Triple
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Towels, Body soap, Bathrobe, Shampoo, Hairdryer, Shower, Private bathroom, Slippers, Toilet paper, Bathtub, Bathtub or shower, Toilet

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Safe, Interconnecting room(s) available, Iron, Carpeted, Trash cans, Air conditioning, Soundproof, Laptop safe, Heating, Fan

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk, Sofa

Bedroom

Walk-in closet, Childrens' cribs, Wardrobe or closet

View

Mountain view, City view, View

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free spa access, Free gym access

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Towels, Body soap, Bathrobe, Shampoo, Hairdryer, Shower, Private bathroom, Slippers, Toilet paper, Bathtub, Bathtub or shower, Toilet

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Safe, Interconnecting room(s) available, Iron, Carpeted, Trash cans, Air conditioning, Soundproof, Laptop safe, Heating, Fan

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk

Bedroom

Walk-in closet, Childrens' cribs, Wardrobe or closet

View

Mountain view, City view, View

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free spa access, Free gym access

Physical distancing

Single-room AC for guest accommodation
Junior King Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Towels, Body soap, Bathrobe, Shampoo, Hairdryer, Shower, Private bathroom, Slippers, Toilet paper, Bathtub, Bathtub or shower, Toilet

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Safe, Interconnecting room(s) available, Iron, Carpeted, Trash cans, Air conditioning, Soundproof, Laptop safe, Heating, Fan

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk, Sofa

Bedroom

Walk-in closet, Wardrobe or closet

View

Mountain view, City view, View

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free spa access, Free gym access

Physical distancing

Single-room AC for guest accommodation
Superior King Suite
Room Type: Suite
Room Size: 75 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Towels, Body soap, Bathrobe, Shampoo, Hairdryer, Shower, Private bathroom, Slippers, Toilet paper, Bathtub, Bathtub or shower, Toilet

General

Key card access, Private entrance, Smoke Alarm, Ironing facilities, Safe, Interconnecting room(s) available, Iron, Carpeted, Trash cans, Air conditioning, Soundproof, Laptop safe, Heating, Fan

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk, Sofa

Bedroom

Walk-in closet, Wardrobe or closet

View

Mountain view, City view, View

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free spa access, Free gym access

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Novotel Almaty City Center pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Almaty City Center?

Check-in time for Novotel Almaty City Center starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Almaty City Center have a swimming pool?

Yes, this Novotel Almaty City Center has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Almaty City Center?

Best-rates for the Novotel Almaty City Center starts from $170 per night with includes Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Entertainment, Breakfast, Air Conditioner, Parking, View, Ocean View, Oceanfront, Business Services, Spa, Guest Services, Pet Friendly, Security/Safety, Restaurant, Bar, Toiletries, Child Friendly, Internet, Laundry, Private Pool, Accessibility, Transportation/Shuttle, Wellness Facilities, Fireplace/Heating, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Almaty City Center a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Almaty City Center wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Almaty City Center is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Almaty City Center?

Based on the information reported by the owner or manager, the Novotel Almaty City Center indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Almaty City Center?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD170
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