Novotel Almaty City Center | Hotel in Almaty

| 8.4 (1251 Reviews) |   Pet Friendly  10 Bathrooms  14 Guests
Medeu District Hotel | Novotel Almaty City Center

Hotel in Medeu District, Almaty

Located in Almaty, a 4-minute walk from Republic Palace, Novotel Almaty City Center provides accommodations with a fitness center, free private parking, a terrace and a restaurant. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Guests can use the indoor pool, or enjoy city views. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Guest rooms include a closet. A buffet, continental or American breakfast is available at the property. Popular points of interest near Novotel Almaty City Center include Kazakhstan Independence Monument, Gvardeytsev-Panfilovtsev Park and Central State Museum of the Republic of Kazakhstan. Almaty International Airport is 9.3 miles away.

Novotel Almaty City Center is located in Almaty.

This 190 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Wellness Facilities, Toiletries, and several others. This is a 4 star rated property and has over 1251 reviews with the average score of 8.4 . Coming to Almaty and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 190 Bedrooms Hotel if you want to learn more about this place in Almaty. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Almaty City Center in Almaty is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Almaty City Center”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
  • Coffee house on site
  • Snack bar
Parking
  • Free parking
  • Accessible parking
  • Parking
  • Parking on site
  • Parking garage
  • Private Parking
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
Activities
  • Pedicure
  • Full-body massage
  • Fitness center
  • Spa
  • Hand massage
  • Massage chair
  • Indoor pool (year-round)
  • Neck massage
  • Spa facilities
  • Body scrub
  • Body treatments
  • Foot massage
  • Indoor pool
  • Spa/Wellness packages
  • Beauty services
  • Happy hour
  • Locker rooms
  • Facial treatments
  • Manicure
  • Spa lounge/Relaxation area
  • Massage
  • Body wrap
  • Back massage
  • Makeup services
  • Fitness
  • Head massage
General
  • Family rooms
  • Elevator
  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Heating
  • Smoke-free property
  • Pet friendly
  • Soundproof rooms
  • Non-smoking rooms
Guest Services
  • Dry cleaning
  • 24-hour front desk
  • Suit press
  • Lockers
  • Meeting/Banquet facilities
  • Shuttle service (additional charge)
  • Car rental
  • Laundry
  • Ironing service
  • Room service
  • Fax/Photocopying
  • Baggage storage
  • Packed lunches
  • Concierge
  • Business center
  • Shuttle service
  • Daily housekeeping
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
  • Terrace
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Access to healthcare professionals
  • First aid kits available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/out
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Beach umbrellas
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.82
Location:
9.43
Staff:
8.75
Facilities:
8.54
Comfort:
8.87
Cleanliness:
8.68
Aamar
Feb 17, 2026 08:00:00 AM
Review Score:   10
United Arab Emirates
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Great location and the staff was excellent.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Triple
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Towels, Bathtub, Slippers, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower

General

Iron, Interconnecting room(s) available, Smoke Alarm, Air conditioning, Fan, Safe, Trash cans, Heating, Laptop safe, Soundproof, Private entrance, Carpeted, Key card access, Ironing facilities

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Desk, Sofa

Bedroom

Walk-in closet, Wardrobe or closet, Childrens' cribs

View

City view, Mountain view, View

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Lower sink

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Triple
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Towels, Bathtub, Slippers, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower

General

Iron, Interconnecting room(s) available, Smoke Alarm, Air conditioning, Fan, Safe, Trash cans, Heating, Laptop safe, Soundproof, Private entrance, Carpeted, Key card access, Ironing facilities

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Desk, Sofa

Bedroom

Walk-in closet, Wardrobe or closet, Childrens' cribs

View

City view, Mountain view, View

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Towels, Bathtub, Slippers, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower

General

Iron, Interconnecting room(s) available, Smoke Alarm, Air conditioning, Fan, Safe, Trash cans, Heating, Laptop safe, Soundproof, Private entrance, Carpeted, Key card access, Ironing facilities

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Desk

Bedroom

Walk-in closet, Wardrobe or closet, Childrens' cribs

View

City view, Mountain view, View

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Junior King Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Towels, Bathtub, Slippers, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower

General

Iron, Interconnecting room(s) available, Smoke Alarm, Air conditioning, Fan, Safe, Trash cans, Heating, Laptop safe, Soundproof, Private entrance, Carpeted, Key card access, Ironing facilities

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Desk, Sofa

Bedroom

Walk-in closet, Wardrobe or closet

View

City view, Mountain view, View

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Superior King Suite
Room Type: Suite
Room Size: 75 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Towels, Bathtub, Slippers, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower

General

Iron, Interconnecting room(s) available, Smoke Alarm, Air conditioning, Fan, Safe, Trash cans, Heating, Laptop safe, Soundproof, Private entrance, Carpeted, Key card access, Ironing facilities

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Desk, Sofa

Bedroom

Walk-in closet, Wardrobe or closet

View

City view, Mountain view, View

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD141
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