Is this Novotel Almaty City Center pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel Almaty City Center have a swimming pool?

Yes, this Novotel Almaty City Center has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Almaty City Center?

Best-rates for the Novotel Almaty City Center starts from $160 per night with includes Pool, Security/Safety, Business Services, Bedding/Linens, Restaurant, Spa, Bar, Guest Services, Child Friendly, Internet, Kitchen, Parking, Wheelchair Accessible, Entertainment, Air Conditioner, TV, Balcony/Terrace, Accessibility, Wellness Facilities, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Almaty City Center a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Almaty City Center wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Almaty City Center is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Almaty City Center?

Based on the information reported by the owner or manager, the Novotel Almaty City Center indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Almaty City Center?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Almaty City Center are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Almaty City Center | Hotel in Almaty

Name: Novotel Almaty City Center
Address: Almaty, Almaty, Kazakhstan, KZ
Price range: Prices for upcoming dates start at $160 per night
Rating: 8.8

| 8.8 (144 Reviews) | 1 Bathroom

Almaty Hotel | Novotel Almaty City Center

Hotel in Almaty

Hotel with a full-service spa, steps from Kok Tobe Cable Car
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Novotel Almaty City Center offers 190 accommodations with minibars and safes. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are available for kzt 5000 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately kzt 7000 per person airport shuttle fee: kzt 8000 per person (one-way) pet deposit: kzt 20000 per stay pet fee: kzt 10000 per pet, per night service animals are exempt from fees rollaway bed fee: kzt 5000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets pets allowed for an extra charge of kzt 10000 per pet, per night, plus a deposit of kzt 20000 per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

firoz

Oct 25, 2025 08:42:13 PM

Review Score: 10

Summary: Clean room and very friendly staff attitude, they went outta their way to make you comfortable.

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