Is this Rixos Almaty Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Rixos Almaty Hotel have a swimming pool?

Yes, this Rixos Almaty Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Rixos Almaty Hotel?

Best-rates for the Rixos Almaty Hotel starts from $386 per night with includes Parking, Pool, Balcony/Terrace, Bedding/Linens, Fireplace/Heating, Bar, Child Friendly, Designated Smoking Area, Wheelchair Accessible, Transportation/Shuttle, Business Services, Guest Services, Accessibility, Wellness Facilities, Spa, Hot Tub, Internet, Kitchen, Air Conditioner, TV, Restaurant, Toiletries, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Rixos Almaty Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Rixos Almaty Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Rixos Almaty Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Rixos Almaty Hotel?

Based on the information reported by the owner or manager, the Rixos Almaty Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Rixos Almaty Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Rixos Almaty Hotel | Hotel in Almaty

Name: Rixos Almaty Hotel
Address: Almaty, Almaty, Kazakhstan, KZ
Price range: Prices for upcoming dates start at $386 per night
Rating: 8.8

| 8.8 (168 Reviews) | 1 Bathroom

Hotel in Almaty

Luxury hotel with a full-service spa and a health club
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Rixos Almaty Hotel offers 237 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Free toiletries

Soap

Hair dryer

Toothbrush and toothpaste (on request)

Towels

Separate bathtub and shower

Toilet paper

Deep soaking bathtub

Heated floor (bathroom)

Rainfall showerhead

Bedroom

Ceiling fan

Heating

Blackout drapes/curtains

Hypo-allergenic bedding

Down comforter

Premium bedding

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Pillow menu

Heated floors

Iron/ironing board (on request)

Soundproofing

Slippers

Laptop-friendly workspace

Turndown service

Desk

Separate sitting area

Safe

Phone

Breakfast

1 bar

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: KZT 8000 for adults and KZT 8000 for children

24-hour room service

Free bottled water

Minibar

Electric kettle

Parking

Area shuttle (surcharge)

Extended parking on site

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Height restrictions apply for onsite parking

Airport shuttle on request

Train station pick-up shuttle (surcharge)

Wheelchair-accessible parking available

Limo/town car service

Accessibility

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Downhill skiing

Cross-country skiing

Snowboarding

Fitness classes

Sauna

Children's pool

Steam room

Fitness center

Full-service spa

Indoor pool

Entertainment

Satellite channels

43-inch Smart TV

General

Meeting rooms - 9

Business center

Conference center (1478 square feet of space)

Computer station

Free newspapers in lobby

Elevator

Gift shop/newsstand

ATM/banking services

Front-desk safe

Banquet hall

English

Russian

No plastic coffee stirrers

Biodegradable coffee stirrers

Designated smoking areas (fines apply)

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Snack bar/deli

Children's pool

Laundry facilities

Soundproofed rooms

Rollaway/extra beds (surcharge)

Indoor pool

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Balcony

Spa

Turkish bath/hammam

Spa open daily

Ayurvedic treatments

Hot tub

Manicures and pedicures

Sauna

Body treatments

Aromatherapy

6 treatment rooms

Couples treatment room(s)

Massage/treatment rooms

Body wraps

Massages

Body scrubs

Steam room

Facials

Policies

Check-in

Check-in time starts at 2:00 pm early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are available for kzt 7000.0 per day.

Payment Policy

Fee for buffet breakfast: approximately kzt 8000 for adults and kzt 8000 for children airport shuttle fee: kzt 14000 per vehicle (one-way, maximum occupancy 3) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: kzt 7000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Shameka

Sep 6, 2025 02:57:06 PM

Review Score: 10

Summary: We enjoyed our stay. Everything was in walking distance and getting a taxi was super easy.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 King Bed Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, No cribs (infant beds), Park view, Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Twin Beds Room Size: 344 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Park view, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Superior Suite, 1 King Bed Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, No cribs (infant beds), Park view, Bed count minimum 1, Bed count maximum 1
Deluxe Suite Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, No cribs (infant beds), Park view, Bed count minimum 1, Bed count maximum 1
Executive Suite Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Park view, Bed count minimum 1, Bed count maximum 1
Presidential Suite Room Size: 344 square feet m² 3 King Beds	General Number of living rooms 0, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 3, Park view, Bed count maximum 3, Bed count minimum 3
Deluxe Room, 1 King Bed Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 2 Twin Beds Room Size: 344 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 2, City view, Bed count maximum 2