Is this Sheraton Astana Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sheraton Astana Hotel have a swimming pool?

Yes, this Sheraton Astana Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Astana Hotel?

Best-rates for the Sheraton Astana Hotel starts from $133 per night with includes Security/Safety, Spa, Internet, Kitchen, Guest Services, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Wellness Facilities, Restaurant, Toiletries, Breakfast, Air Conditioner, Pool, TV, Business Services, Bar, Laundry, Bedding/Linens, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Astana Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Astana Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Astana Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Astana Hotel?

Based on the information reported by the owner or manager, the Sheraton Astana Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Astana Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Astana Hotel | Hotel in Astana

Name: Sheraton Astana Hotel
Address: Yesil District, Nur-Sultan, Kazakhstan, KZ
Price range: Prices for upcoming dates start at $133 per night
Rating: 9.6

| 9.6 (84 Reviews) | 1 Bathroom

Yesil District Hotel | Sheraton Astana Hotel

Hotel in Yesil District, Astana

Luxury hotel with 2 restaurants connected to a shopping center in Astana
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a health club, a 24-hour business center, and coffee/tea in a common area.
Housekeeping is available on request.
Sheraton Astana Hotel offers 287 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Electronic bidet

Free toiletries

Bathrobes

Toilet paper

Soap

Towels

Shampoo

Bedroom

Air conditioning

Hypo-allergenic bedding

Free cribs/infant beds

Bed sheets

Blackout drapes/curtains

Energy-saving switches

Safe

Access via exterior corridors

Phone

Soundproofing

Recycling

Laptop-friendly workspace

Connecting rooms available

Iron/ironing board

Free local calls

LED light bulbs

Desk

Water-efficient showers only

Breakfast

2 restaurants

24-hour room service

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: KZT 18150-18150 for adults and KZT 9075-9075 for children

Espresso maker

Free bottled water

Coffee/tea maker

Minibar

Parking

Electric car charging station on site

Free self parking on site

Wheelchair-accessible parking and van parking available

Free valet parking on site

Accessibility

Grab bar near toilet

Wheelchair-accessible parking

Braille signage

Elevator

Low-height electrical outlets in bathroom

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Valet for wheelchair-equipped vehicle

Wheelchair-accessible business center

Wheelchair-accessible pool

Height-adjustable showerhead

Wheelchair-accessible spa

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible path to elevator

Visual alarms in hallways

Wheelchair-accessible lounge

Low-height view port in door

Grab bar in bathtub

Lever door handles

Wheelchair-accessible van parking

Transfer shower

Wheelchair-accessible path of travel

Activities

Health/beauty spa

Outlet shopping

Indoor pool

Children's pool

Fitness center

Full-service spa

Shopping mall

Entertainment

Flat-screen TV

Cable channels

General

Meeting rooms - 11

24-hour business center

Front-desk safe

Elevator

Newspapers in lobby

English

Russian

Comprehensive food waste policy

Vegan dining options

Rooftop garden

Vegetarian dining options

At least 80% lighting from LEDs

Comprehensive recycling policy

Smoke-free property

Double-glazed windows

Guest Services

Indoor pool

Soundproofed rooms

Children's pool

Free cribs/infant beds

Laundry facilities

Tour/ticket assistance

Wedding services

Concierge services

Luggage storage

Change of bedsheets (on request)

24-hour front desk

Dry cleaning service

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Spa

Sauna

Spa open daily

Policies

Check-in

Check-in time starts at 3:00 pm early check-in is available for a fee early check-in subject to availability late check-in fee for check-in between 3:00 pm and midnight late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for kzt 11200 per night. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately kzt 18150 to 18150 for adults, and kzt 9075 to 9075 for children pet fee: kzt 45000 per accommodation, per stay early check-in is available for a fee (subject to availability) late check-in fee for check-in between 3:00 pm and midnight late check-out is available for a fee (subject to availability) rollaway bed fee: kzt 11200 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets pets allowed for an extra charge of kzt 45000 per accommodation, per stay

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Louis

Jan 15, 2026 08:23:07 PM

Review Score: 6

Summary: Room was nice. However, pool and spa were shut for at least a week without being informed

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed Room Size: 323 square feet m² 1 King Bed	General Hydromassage showerhead, Ping - 9, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 323, Square meters - 30, Private bathroom, No rollaway/extra beds, Bathroom grab bars, Toothbrush and toothpaste available on request, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 2 Double Beds Room Size: 323 square feet m² 2 Double Beds	General Number of bedrooms - 1, Pets not allowed, Bathtub only, Square feet - 323, Square meters - 30, Private bathroom, No rollaway/extra beds, Toothbrush and toothpaste available on request, Ping - 9.08, Courtyard view, Bed count minimum 2, City view, Bed count maximum 2
Premium Suite, 1 King Bed Room Size: 850 square feet m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 24, Square feet - 850, Square meters - 79, Extra bed count 1, Toothbrush and toothpaste available, Separate dining area, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Separate sitting area, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Presidential Suite, 1 Double Bed Room Size: 1798 square feet m² 1 Double Bed	General Number of living rooms 0, Hydromassage showerhead, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Location - top floor, Extra bed count 1, Toothbrush and toothpaste available, Separate dining area, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Square feet - 1798, Ping - 50.53, Separate sitting area, Rainfall showerhead, Square meters - 167, Bed count minimum 1, Bed count maximum 1, City view
Apartment, 1 Bedroom Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 495, Shower only, Ping - 14, Square meters - 46, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Separate sitting area, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Club Suite, 1 King Bed Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Number of living rooms 0, Hydromassage showerhead, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Pets not allowed, Bathtub or shower, Extra bed count 1, Toothbrush and toothpaste available, Separate dining area, Number of bathrooms - 1, Ping - 19, Square meters - 62, Private bathroom, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Studio, 1 King Bed Room Size: 323 square feet m² 1 King Bed	General Hydromassage showerhead, Ping - 9, Number of bedrooms - 1, Shower only, Square feet - 323, Square meters - 30, Private bathroom, No rollaway/extra beds, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite, 1 King Bed Room Size: 990 square feet m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 990, Extra bed count 1, Toothbrush and toothpaste available, Separate dining area, Number of bathrooms - 1, Ping - 27.82, Private bathroom, Separate bathtub and shower, Square meters - 92, Separate sitting area, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Club Room, 2 Double Beds Room Size: 323 square feet m² 2 Double Beds	General Hydromassage showerhead, Ping - 9, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 323, Square meters - 30, Private bathroom, No rollaway/extra beds, Toothbrush and toothpaste available on request, Courtyard view, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Club Suite, 1 King Bed Room Size: 506 square feet m² 1 King Bed	General Hydromassage showerhead, Rollaway/extra beds (surcharge), Square feet - 506, Number of bedrooms - 1, Shower only, Sofa bed, Pets not allowed, Ping - 14, Square meters - 47, Extra bed count 2, Private bathroom, Toothbrush and toothpaste available on request, Separate sitting area, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Club Room, 1 King Bed Room Size: 258 square feet m² 1 King Bed	General Hydromassage showerhead, Square feet - 258, Number of bedrooms - 1, Ping - 7, Shower only, Pets not allowed, Square meters - 24, Private bathroom, No rollaway/extra beds, Toothbrush and toothpaste available on request, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view