Swissôtel Wellness Resort Alatau Almaty | Hotel in Almaty
Hotel in Almaty
Along with 3 restaurants, this hotel has 4 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Housekeeping is available on request.
Swissôtel Wellness Resort Alatau Almaty offers 222 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.
This Almaty hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a steam room and a fitness center.
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.
Amenities
Facility Overview
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Heated floor (bathroom)
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Towels
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Shampoo
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Designer toiletries
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Bathtub or shower
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Bidet
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Hair dryer
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Bathrobes
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Private bathroom
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Toothbrush and toothpaste
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Soap
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Toilet paper
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Air conditioning
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Free cribs/infant beds
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Pillow menu
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Premium bedding
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Day bed
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Blackout drapes/curtains
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Hypo-allergenic bedding
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Bed sheets
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Desk
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Soundproofing
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Restaurant dining guide
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Laptop-friendly workspace
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Turndown service
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Guidebooks/recommendations
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Local maps
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Desk chair
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Slippers
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Laptop-compatible safe
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Iron/ironing board
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Phone
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Connecting rooms available
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Electrical adapters/chargers
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1 poolside bar and 1 bar
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Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: KZT 17000-17000 for adults and KZT 8500-17000 for children
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3 restaurants and 1 coffee shop/cafe
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Coffee/tea in common area(s)
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Minibar
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Free bottled water
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24-hour roundtrip airport shuttle (surcharge)
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Free self parking on site
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Wheelchair-accessible parking and van parking available
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Airport shuttle on request
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Wheelchair-accessible business center
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Assistive listening devices in meeting rooms
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Wheelchair-accessible parking
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Handrails in stairways
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Wheelchair-accessible path to elevator
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Valet for wheelchair-equipped vehicle
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Handrails in hallways
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Wheelchairs available on site
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Visual alarms in hallways
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Wheelchair-accessible lounge
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Wheelchair-accessible concierge desk
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Wheelchair-accessible spa
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Elevator
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Wheelchair-accessible path of travel
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Wheelchair-accessible van parking
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Well-lit path to entrance
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Stair-free path to entrance
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Wheelchair-accessible restaurant
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Wheelchair-accessible registration desk
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Wheelchair-accessible fitness center
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Wheelchair-accessible pool
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Wheelchair-accessible public washroom
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Pool access ramp on site
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Adjacent to a golf course
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Steam room
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Children's pool
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4 outdoor pools
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Designer stores
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Fitness center
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Indoor pool
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Full-service spa
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49-inch Smart TV
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Digital channels
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Meeting rooms - 5
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Conference center (646 square feet of space)
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Business center
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Elevator
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Banquet hall
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Lockers available
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Water dispenser
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Ballroom
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Front-desk safe
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ATM/banking services
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Reception hall
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Turkish
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English
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Russian
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No plastic drinking straws
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Biodegradable drinking straws
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Designated smoking areas (fines apply)
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Local culture & ecosystem education
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Romance packages available
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No plastic coffee stirrers
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Double-glazed windows
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Biodegradable coffee stirrers
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Communal living room
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Snack bar/deli
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Free cribs/infant beds
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Children's pool
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4 outdoor pools
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Soundproofed rooms
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Indoor pool
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Laundry facilities
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Golf caddy
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Daily housekeeping
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Dry cleaning service
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Change of bedsheets (on request)
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Concierge services
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Turndown service
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Wedding services
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24-hour front desk
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Tour/ticket assistance
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Change of towels (on request)
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Laundry facilities
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Porter/bellhop
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Luggage storage
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Available in all rooms: Free WiFi and wired Internet
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In-room WiFi speed: 25+ Mbps
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Available in some public areas: Free WiFi
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Pool sun loungers
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Garden
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Picnic area
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Steam room
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Turkish bath/hammam
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Massage - Swedish
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Couples treatment room(s)
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Hot springs/mineral springs
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Facials
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Spa open daily
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Body wraps
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Hot tub
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Body treatments
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Manicures and pedicures
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Body scrubs
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Sauna
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Massage - sports
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Classic Room, 1 King Bed, Mountain View (Panoramic)
Room Size:
388 square feet m2
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GeneralNo rollaway/extra beds, Electric kettle, Number of bedrooms - 1, Ping - 11, Free tea bags/instant coffee, Square meters - 36, Square feet - 388, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Classic Twin Room, 2 Twin Beds, Mountain View
Room Size:
398 square feet m2
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GeneralNo rollaway/extra beds, Electric kettle, Ping - 11, Square meters - 37, Free tea bags/instant coffee, Mountain view, Extra bed count 1, Bed count minimum 2, Square feet - 398, Bed count maximum 2 |
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Classic Room, 1 Double Bed, Mountain View
Room Size:
398 square feet m2
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GeneralNo rollaway/extra beds, Electric kettle, Ping - 11, Square meters - 37, Free tea bags/instant coffee, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398 |
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Deluxe Suite, 1 King Bed with Sofa bed
Room Size:
1485 square feet m2
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GeneralRollaway/extra beds (surcharge), Dining table, Electric kettle, Number of bedrooms - 1, Sofa bed, Ping - 42, Separate dining area, Extra bed count 3, Square feet - 1485, Espresso maker, Square meters - 138, Separate sitting area, Bed count minimum 2, Bed count maximum 2 |
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Executive Suite, 1 King Bed, Mountain View (Panoramic)
Room Size:
1324 square feet m2
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GeneralRollaway/extra beds (surcharge), Dining table, Electric kettle, Number of bedrooms - 1, Mountain view, Extra bed count 2, Ping - 37, Square feet - 1324, Espresso maker, Separate sitting area, Square meters - 123, Bed count minimum 1, Bed count maximum 1 |
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Junior Suite, 1 King Bed, Mountain View (Panoramic)
Room Size:
657 square feet m2
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GeneralSquare feet - 657, Rollaway/extra beds (surcharge), Square meters - 61, Electric kettle, Number of bedrooms - 1, Ping - 18, Espresso maker, Separate sitting area, Mountain view, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Grand Suite, 1 King Bed, Mountain View (Panoramic)
Room Size:
915 square feet m2
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GeneralRollaway/extra beds (surcharge), Dining table, Electric kettle, Number of bedrooms - 1, Mountain view, Extra bed count 2, Square meters - 85, Ping - 26, Espresso maker, Square feet - 915, Separate sitting area, Bed count minimum 1, Bed count maximum 1 |
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Presidential Suite, 1 King Bed
Room Size:
m2
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GeneralRollaway/extra beds (surcharge), Coffee/tea maker, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Deluxe Suite, 1 King Bed
Room Size:
667 square feet m2
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GeneralSquare feet - 667, Ping - 19, Rollaway/extra beds (surcharge), Dining table, Square meters - 62, Electric kettle, Espresso maker, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Deluxe Twin Room, 2 Twin Beds, Mountain View (Panoramic)
Room Size:
484 square feet m2
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GeneralRollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 484, Ping - 14, Mountain view, Square meters - 45, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
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Deluxe Room, 1 King Bed, Mountain View (Panoramic)
Room Size:
484 square feet m2
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GeneralRollaway/extra beds (surcharge), Electric kettle, Number of bedrooms - 1, Square feet - 484, Free tea bags/instant coffee, Ping - 14, Mountain view, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Extra bed count 2 |
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Deluxe Twin Room, 2 Twin Beds, Mountain View
Room Size:
463 square feet m2
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GeneralSquare meters - 43, Rollaway/extra beds (surcharge), Ping - 13, Mountain view, Square feet - 463, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
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Deluxe Room, 1 King Bed, Mountain View
Room Size:
463 square feet m2
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GeneralDoorbell/telephone notification, Wheelchair-width doorways, Lever door handles, Grab bar - near toilet, Mountain view, Square feet - 463, Lowered locks/deadbolt, Extra bed count 2, Lowered electrical outlets in bathroom, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Bed count minimum 1, Rollaway/extra beds (surcharge), Grab bar - in shower, Visual fire alarm, Low-height counters/sink, Low-height desk, Raised toilet seat, Vibrating pillow alarm, Ping - 13, Hand-held showerhead, Wheelchair accessible, Lowered peephole/view port in door, Square meters - 43, Portable shower seat, Bed count maximum 1 |
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Classic Twin Room, 2 Twin Beds, Mountain View (Panoramic)
Room Size:
388 square feet m2
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GeneralNo rollaway/extra beds, Electric kettle, Number of bedrooms - 1, Ping - 11, Free tea bags/instant coffee, Square meters - 36, Square feet - 388, Mountain view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
FAQ's
Is this Almaty hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Almaty hotel have a swimming pool?
Yes, this Almaty hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Almaty hotel?
Best-rates for the Almaty hotel starts from $284 per night with includes Bar, Guest Services, Parking, Balcony/Terrace, Sports/Activities, Wellness Facilities, Child Friendly, Hot Tub, TV, Business Services, Bedding/Linens, Spa, Restaurant, Internet, Air Conditioner, Pool, Wheelchair Accessible, Accessibility, Toiletries, Entertainment, Breakfast, Laundry, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Almaty hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Almaty hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Almaty hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Almaty hotel?
Based on the information reported by the owner or manager, the Almaty hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Almaty hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
