Is this The Ritz-Carlton, Almaty pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Ritz-Carlton, Almaty?

Check-in time for The Ritz-Carlton, Almaty starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Ritz-Carlton, Almaty have a swimming pool?

Yes, this The Ritz-Carlton, Almaty has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Almaty?

Best-rates for the The Ritz-Carlton, Almaty starts from $554 per night with includes Barbecue/Outdoor Cooking, Pet Friendly, Wellness Facilities, Spa, Entertainment, Hot Tub, Wheelchair Accessible, Skiing, View, Transportation/Shuttle, Business Services, Air Conditioner, Pool, Security/Safety, Child Friendly, Internet, Balcony/Terrace, Accessibility, Fireplace/Heating, Breakfast, TV, Parking, Restaurant, Guest Services, Private Pool, Sports/Activities, Bar, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Almaty a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Almaty wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Almaty is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Almaty?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Almaty indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Almaty?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Ritz-Carlton, Almaty | Hotel in Almaty

Name: The Ritz-Carlton, Almaty
Address: Bostandyk District, Almaty, Almaty Province, Kazakhstan, KZ
Price range: Prices for upcoming dates start at $554 per night
Rating: 8.9

| 8.9 (378 Reviews) | Pet Friendly 11 Bathrooms 29 Guests

Bostandyk District Hotel | The Ritz-Carlton, Almaty

Hotel in Bostandyk District, Almaty

This luxury 5-star hotel is located on the foot of Alatau Mountains in Almaty and features a spa center, an indoor pool and a fitness center. Free Wi-Fi is provided at The Ritz-Carlton, Almaty. The spacious, air-conditioned rooms are decorated in warm colors. Each elegant room includes a flat-screen TV and a marble bathroom with a rain shower. The elegant on-site SEVEN Bar & Restaurant offers guests the ultimate fine dining experience. Guests can also enjoy a drink at the Sky Lobby and Lounge. Located on the 30th floor, Vista Restaurant serves international cuisine and Kazakh specialties for breakfast, lunch and dinner. Several other dining options are also available. The hotel’s recreation and relaxation facilities include an opulent Spa, featuring 4 private rooms, including dedicated relaxation areas, saunas, steam rooms and an oriental hammam. Almaty city center is a 10-minute drive from The Ritz-Carlton, Almaty. Shymbulak Ski Resort is a 30-minute drive away, and Almaty International Airport is 9.3 mi from the hotel.

The Ritz-Carlton, Almaty is located in Almaty.

This 145 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Laundry, Barbecue/Outdoor Cooking, and several others. This is a 5 star rated property and has over 378 reviews with the average score of 8.9 . Coming to Almaty and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 145 Bedrooms Hotel if you want to learn more about this place in Almaty. These details are authentic, as they are provided by our partner, booking.com.

This The Ritz-Carlton, Almaty in Almaty is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Ritz-Carlton, Almaty”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Fruit

Coffee house on site

Snack bar

Kid-friendly buffet

Special diet meals (on request)

Restaurant

Kids' meals

Wine/Champagne

Parking

Parking garage

Parking

Parking on site

Private Parking

Free parking

Accessibility

Wheelchair accessible

Activities

Temporary art galleries

Skiing

Body treatments

Hot tub/Jacuzzi

Spa lounge/Relaxation area

Fitness

Steam room

Pedicure

Facial treatments

Fitness center

Happy hour

Indoor pool

Waxing services

Cycling

Beauty services

Kids' club

Golf course (within 2 miles)

Nightclub/DJ

Massage

Themed dinners

Spa facilities

Live music/Performance

Sauna

Turkish/Steam Bath

Evening entertainment

Spa/Wellness packages

Hiking

Locker rooms

Cooking class

Game room

Entertainment staff

Manicure

Indoor pool (year-round)

General

Facilities for disabled guests

Pet friendly

Hypoallergenic room available

Air conditioning

Heating

Wifi in all areas

Non-smoking rooms

Elevator

Soundproof rooms

Safe

Smoke-free property

Guest Services

Lockers

Laundry

Hair/Beauty salon

Grocery deliveries

Valet parking

Car rental

Business center

Baggage storage

Shuttle service (additional charge)

Tour desk

Daily housekeeping

Dry cleaning

Ironing service

Shuttle service

Room service

Shared lounge/TV area

Meeting/Banquet facilities

24-hour front desk

ATM on site

Packed lunches

Fax/Photocopying

Suit press

Currency exchange

Concierge

Internet

Internet

Free Wifi

Wifi

Outdoors

Terrace

Outdoor furniture

BBQ facilities

Garden

Security/Safety

CCTV in common areas

Key card access

24-hour security

CCTV outside property

Smoke alarms

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

First aid kits available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Mobile app for room service

Physical distancing rules followed

Contactless check-in/out

Cashless payment available

Skiing

Ski storage

Ski pass vendor

Spa

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.34

Location:

9.37

Staff:

9.37

Facilities:

9.14

Comfort:

9.36

Cleanliness:

9.31

Finoula

Feb 15, 2026 08:00:00 AM

Review Score: 10

Ireland

Reviewer Type: Couple

Travel Purpose: leisure

Negative: View is wonderful but Location not great if you want to be able to walk out of the hotel and see things. Need to take a taxi to go anywhere

See All Reviews

Room Arrangement

Room Info	Facilities
Club Level, Guest room, One King, Mountain View Room Type: Twin/Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Guest bathroom, Private bathroom, Towels, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Interconnecting room(s) available, Carbon monoxide detector, Trash cans, Soundproof, Safe, Iron, Fan, Laptop safe Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Desk View Mountain view, City view, View Kitchen Coffee machine, Cleaning products, High chair, Wine glasses, Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Grand Suite Room Type: Double Room Size: 115 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Towels, Toilet paper, Conditioner, Slippers, Bathtub, Guest bathroom, Private bathroom, Toothbrush, Shower, Toilet, Additional bathroom, Bidet, Free toiletries, Body soap, Hairdryer, Bathrobe, Shower cap, Bathtub or shower, Shampoo General Ironing facilities, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Carbon monoxide detector, Tile/Marble floor, Soundproof, Safe, Iron, Fan, Laptop safe Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Desk, Sofa, Sitting area Bedroom Walk-in closet, Linens, Wardrobe or closet, Childrens' cribs View City view, View Kitchen Coffee machine, Cleaning products, High chair, Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom Room amenities Hypoallergenic pillow, Feather pillow, Sofa bed, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Heated pool Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Room, Guest Room, One King, City View Room Type: Twin/Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Guest bathroom, Private bathroom, Towels, Toilet paper, Bathtub, Bathrobe, Walk-in shower, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Interconnecting room(s) available, Carbon monoxide detector, Trash cans, Soundproof, Safe, Iron, Fan, Laptop safe Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View City view, View Kitchen Coffee machine, Cleaning products, High chair, Wine glasses, Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Emergency cord in bathroom, Roll-in shower, Accessible by elevator, Toilet with grab rails, Upper floors accessible by elevator Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Executive Suite Room Type: Double Room Size: 80 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Guest bathroom, Private bathroom, Towels, Toothbrush, Toilet paper, Bathtub, Bathrobe, Walk-in shower, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Interconnecting room(s) available, Carpeted, Trash cans, Carbon monoxide detector, Tile/Marble floor, Soundproof, Safe, Iron, Fan, Laptop safe Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk, Sofa, Sitting area View Mountain view, City view, View Kitchen Coffee machine, Cleaning products, High chair, Wine glasses, Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Emergency cord in bathroom, Roll-in shower, Accessible by elevator, Toilet with grab rails, Shower chair, Upper floors accessible by elevator Room amenities Hypoallergenic pillow, Feather pillow, Sofa bed, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Heated pool Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Elite Corner room Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Guest bathroom, Private bathroom, Towels, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Carbon monoxide detector, Trash cans, Soundproof, Safe, Iron, Fan, Laptop safe Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View Mountain view, City view, View Kitchen Coffee machine, Cleaning products, High chair, Wine glasses, Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Club level, Guest room, 2 Double, Mountain view Room Type: Double Room Size: 45 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Guest bathroom, Private bathroom, Towels, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Interconnecting room(s) available, Carbon monoxide detector, Trash cans, Soundproof, Safe, Iron, Fan, Laptop safe Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Desk View Mountain view, City view, View Kitchen Coffee machine, Cleaning products, High chair, Wine glasses, Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Room, Guest Room, Two Double, Mountain View Room Type: Double Room Size: 40 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Guest bathroom, Private bathroom, Towels, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Interconnecting room(s) available, Carbon monoxide detector, Trash cans, Soundproof, Safe, Iron, Fan, Laptop safe Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View Mountain view, City view, View Kitchen Coffee machine, Cleaning products, High chair, Wine glasses, Electric kettle Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Mountain View, Guest room, 1 King, Mountain view Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Guest bathroom, Private bathroom, Towels, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Carbon monoxide detector, Trash cans, Soundproof, Safe, Iron, Fan, Laptop safe Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View Mountain view, City view, View Kitchen Coffee machine, Cleaning products, High chair, Wine glasses, Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Shower chair, Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Junior Suite, 1 King, City view Room Type: Double Room Size: 40 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Guest bathroom, Private bathroom, Towels, Toothbrush, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Carbon monoxide detector, Trash cans, Tile/Marble floor, Soundproof, Safe, Iron, Fan, Laptop safe Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk, Sofa, Sitting area View City view, View Kitchen Coffee machine, Cleaning products, High chair, Wine glasses, Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom Room amenities Hypoallergenic pillow, Feather pillow, Sofa bed, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Heated pool Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Elite Corner Double Room with Two Double Beds Room Type: Twin Room Size: 45 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Guest bathroom, Private bathroom, Towels, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Interconnecting room(s) available, Carbon monoxide detector, Trash cans, Soundproof, Safe, Iron, Fan, Laptop safe Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View Mountain view, City view, View Kitchen Coffee machine, Cleaning products, High chair, Wine glasses, Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom Pool and Spa Pool towels, Heated pool Room amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
One-Bedroom Larger Suite with One King Bed Room Type: Suite Room Size: 80 m² 1 Queen bed(s) Bed

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The Ritz-Carlton, Almaty | Hotel in Almaty

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Hotel in Bostandyk District, Almaty

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Kitchen

Bedroom

Accessibility

Pool and Spa

Room amenities

Safety features

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

View

Kitchen

Accessibility

Room amenities

Pool and Spa

Safety features

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Kitchen

Bedroom

Accessibility

Pool and Spa

Room amenities

Safety features

Cleanliness & disinfection

Food & Drink

Bathroom

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Media & Technology

Services

Living Area

View

Kitchen

Bedroom

Accessibility

Room amenities

Pool and Spa

Safety features

Cleanliness & disinfection

Food & Drink

Bathroom

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Media & Technology

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Living Area

View

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Room amenities

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Cleanliness & disinfection