The Ritz-Carlton, Almaty | Hotel in Almaty

| 9.6 (80 Reviews) |  1 Bathroom
Bostandyk District Hotel | The Ritz-Carlton, Almaty

Hotel in Bostandyk District, Almaty

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Almaty offers 145 air-conditioned accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Almaty hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toothbrush and toothpaste
  • Designer toiletries
  • Bidet
  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Separate bathtub and shower
  • Towels
Bedroom
  • Air conditioning
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Bed sheets
  • Frette Italian sheets
  • Desk
  • Safe
  • Separate sitting area
  • Soundproofing
  • Laptop-friendly workspace
  • Heated floors
  • Turndown service
  • Guidebooks/recommendations
  • Desk chair
  • Slippers
  • Recycling
  • Energy-saving switches
  • Iron/ironing board
  • Mobile key entry
  • Connecting rooms available
  • LED light bulbs
  • Free newspapers
  • Phone
Breakfast
  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: KZT 29000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • 1 bar
  • Minibar
  • Free bottled water
  • Coffee/tea maker
  • Electric kettle
Parking
  • Valet parking on site (KZT 5000 per stay)
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Free offsite parking within 1640 ft
  • Limited onsite parking
  • 24-hour train station pick-up shuttle (surcharge)
  • Free self parking on site
Accessibility
  • Elevator door width (inches): 41
  • Wheelchair-accessible business center
  • Low-height door lock
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk height (inches): 47
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • 1 on-site accessible parking spaces
  • Elevator
  • Wheelchair-accessible path of travel
  • Toilet grab bar height (inches): 33
  • Grab bar near toilet
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Braille signage
Activities
  • Bicycle rentals
  • Hiking/biking trails
  • Skiing
  • Horse riding
  • Scooter/moped rentals
  • Mountain climbing
  • Snowboarding
  • Ski area
  • Steam room
  • 24-hour fitness center
  • Sauna
  • Designer stores
  • Shopping mall
  • Indoor pool
  • Full-service spa
  • Art gallery
Entertainment
  • Pay movies
  • DVD player
  • Premium channels
  • 55-inch LED TV
  • Cable/satellite channels
General
  • Business center
  • Conference center (10330 square feet of space)
  • Meeting rooms
  • Computer station
  • Elevator
  • Banquet hall
  • Water dispenser
  • Ballroom
  • Library
  • Front-desk safe
  • Free newspapers in lobby
  • ATM/banking services
  • Chinese (Mandarin)
  • French
  • Russian
  • German
  • Portuguese
  • Korean
  • Arabic
  • Turkish
  • Spanish
  • Ukrainian
  • Hindi
  • English
  • Comprehensive food waste policy
  • Smoke-free property
  • Telescope
  • Vegan dining options
  • Couples dining
  • Romance packages available
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
Guest Services
  • DVD player
  • Snack bar/deli
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Indoor pool
  • Laundry facilities
  • Ski storage
  • Daily housekeeping
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Concierge services
  • Ski passes
  • Turndown service
  • Multilingual staff
  • Wedding services
  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Pool sun loungers
  • Garden
  • Terrace
Spa
  • Hydrotherapy
  • Facials
  • Body treatments
  • Massage - deep-tissue
  • Body scrubs
  • Massage - sports
  • Detox wraps
  • Turkish bath/hammam
  • Reflexology
  • Spa open daily
  • Body wraps
  • Manicures and pedicures
  • Massage - Thai
  • Steam room
  • 5 treatment rooms
  • Hot tub
  • Massage - prenatal
  • Massage/treatment rooms
  • Massage - Swedish
  • Sauna

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 11:30 pm contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for kzt 20000 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately kzt 29000 per person valet parking fee: kzt 5000 per stay pet fee: kzt 60000 per pet (varies based on length of stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: kzt 20000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of kzt 60000 per pet (varies based on length of stay) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees up to 22 lbs per pet

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Owen
Dec 7, 2025 09:30:59 PM
Review Score:   10
Summary: Great experience and amazing hospitality by the staff. Made my wife and me feel very welcome.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 2 Double Beds, Mountain View
Room Size: 431 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, Mountain View

General

Square meters - 40, Number of bedrooms - 1, Ping - 12, Mountain view, Extra bed count 1, Bed count minimum 2, Square feet - 431, City view, Bed count maximum 2
Suite, 1 Bedroom
Room Size: m2
1 King Bed
Suite, 1 Bedroom

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Junior Suite, 1 King Bed, City View
Room Size: 678 square feet m2
1 King Bed
Junior Suite, 1 King Bed, City View

General

Square feet - 678, Ping - 19, Square meters - 63, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view
Deluxe Room, 1 King Bed, Mountain View
Room Size: 431 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Mountain View

General

Square meters - 40, Number of bedrooms - 1, Ping - 12, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431
Club Room, 2 Double Beds, Mountain View
Room Size: 431 square feet m2
2 Double Beds
Club Room, 2 Double Beds, Mountain View

General

Square meters - 40, Number of bedrooms - 1, Ping - 12, Club level room, Mountain view, Extra bed count 1, Bed count minimum 2, Square feet - 431, City view, Bed count maximum 2
Elite Room, 2 Double Beds, Corner
Room Size: 498 square feet m2
2 Double Beds
Elite Room, 2 Double Beds, Corner

General

Number of bedrooms - 1, Ping - 14, Square feet - 498, Square meters - 46, Mountain view, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed, City View
Room Size: 431 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View

General

Square meters - 40, Number of bedrooms - 1, Pillow menu, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, City view
Executive Suite, 1 Bedroom, Mountain View
Room Size: 861 square feet m2
1 King Bed
Executive Suite, 1 Bedroom, Mountain View

General

Dining table, Square meters - 80, Number of bedrooms - 1, Ping - 24, Square feet - 861, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view
Club Room, 1 King Bed, Mountain View
Room Size: 431 square feet m2
1 King Bed
Club Room, 1 King Bed, Mountain View

General

Square meters - 40, Number of bedrooms - 1, Ping - 12, Club level room, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, City view
Grand Suite, 1 Bedroom
Room Size: 1238 square feet m2
1 Double Bed
Grand Suite, 1 Bedroom

General

Dining table, Number of bedrooms - 1, Square feet - 1238, Square meters - 115, Club level room, Ping - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view
Elite Room, 1 King Bed, Corner (View)
Room Size: 484 square feet m2
1 King Bed
Elite Room, 1 King Bed, Corner (View)

General

Number of bedrooms - 1, Square feet - 484, Ping - 14, Mountain view, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1

FAQ's

Is this The Ritz-Carlton, Almaty pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Ritz-Carlton, Almaty?

Check-in time for The Ritz-Carlton, Almaty starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Ritz-Carlton, Almaty have a swimming pool?

Yes, this The Ritz-Carlton, Almaty has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Almaty?

Best-rates for the The Ritz-Carlton, Almaty starts from $612 per night with includes Kitchen, Wellness Facilities, Bar, Hot Tub, Pool, Wheelchair Accessible, Breakfast, Child Friendly, Laundry, Parking, Security/Safety, Business Services, Sports/Activities, Bedding/Linens, Spa, Guest Services, Entertainment, Air Conditioner, Balcony/Terrace, Accessibility, Skiing, Restaurant, Toiletries, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Almaty a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Almaty wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Almaty is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Almaty?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Almaty indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Almaty?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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