Is this The Ritz-Carlton, Almaty pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Ritz-Carlton, Almaty?

Check-in time for The Ritz-Carlton, Almaty starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Ritz-Carlton, Almaty have a swimming pool?

Yes, this The Ritz-Carlton, Almaty has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Almaty?

Best-rates for the The Ritz-Carlton, Almaty starts from $538 per night with includes Sports/Activities, Toiletries, Entertainment, Air Conditioner, Pool, Wheelchair Accessible, Accessibility, Skiing, Wellness Facilities, Restaurant, Kitchen, Parking, Bedding/Linens, Spa, Guest Services, Hot Tub, Internet, Laundry, Balcony/Terrace, Security/Safety, Business Services, Bar, Breakfast, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Almaty a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Almaty wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Almaty is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Almaty?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Almaty indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Almaty?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Ritz-Carlton, Almaty | Hotel in Almaty

Name: The Ritz-Carlton, Almaty
Address: Bostandyk District, Almaty, Almaty Province, Kazakhstan, KZ
Price range: Prices for upcoming dates start at $538 per night
Rating: 9.6

| 9.6 (80 Reviews) | 1 Bathroom

Bostandyk District Hotel | The Ritz-Carlton, Almaty

Hotel in Bostandyk District, Almaty

Luxury hotel with 2 restaurants connected to the convention center in Almaty
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Almaty offers 145 air-conditioned accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Almaty hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Hair dryer

Designer toiletries

Private bathroom

Bathrobes

Towels

Toothbrush and toothpaste

Bidet

Bedroom

Rollaway/extra beds (surcharge)

Air conditioning

Blackout drapes/curtains

Premium bedding

Bed sheets

Frette Italian sheets

Hypo-allergenic bedding

Free cribs/infant beds

Safe

Guidebooks/recommendations

Free newspapers

Separate sitting area

Slippers

Iron/ironing board

Energy-saving switches

Heated floors

Laptop-friendly workspace

LED light bulbs

Desk

Soundproofing

Connecting rooms available

Recycling

Mobile key entry

Turndown service

Phone

Desk chair

Breakfast

2 restaurants and 1 coffee shop/cafe

1 bar

Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: KZT 29000 per person

24-hour room service

Minibar

Electric kettle

Coffee/tea maker

Free bottled water

Parking

Valet parking on site (KZT 5000 per stay)

Free self parking on site

Limited onsite parking

Limo/town car service

24-hour train station pick-up shuttle (surcharge)

Free offsite parking within 1640 ft

Wheelchair-accessible parking available

Accessibility

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Braille signage

Wheelchair-accessible spa

Wheelchair-accessible registration desk height (inches): 47

Wheelchair-accessible restaurant

1 on-site accessible parking spaces

Stair-free path to entrance

Wheelchair-accessible business center

Elevator door width (inches): 41

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Visual fire alarm

Grab bar near toilet

Toilet grab bar height (inches): 33

Low-height electrical outlets in bathroom

Height-adjustable showerhead

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Low-height view port in door

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Low-height door lock

Activities

Snowboarding

Skiing

Bicycle rentals

Ski area

Hiking/biking trails

Horse riding

Mountain climbing

Scooter/moped rentals

Full-service spa

Sauna

Designer stores

Shopping mall

Indoor pool

Art gallery

Steam room

24-hour fitness center

Entertainment

DVD player

55-inch LED TV

Cable/satellite channels

Pay movies

Premium channels

General

Computer station

Meeting rooms

Conference center (10330 square feet of space)

Business center

Library

Elevator

Water dispenser

Banquet hall

Front-desk safe

Free newspapers in lobby

Ballroom

ATM/banking services

Arabic

Korean

French

English

Portuguese

German

Turkish

Spanish

Chinese (Mandarin)

Russian

Ukrainian

Hindi

Rooftop garden

Telescope

Vegetarian dining options

Smoke-free property

At least 80% lighting from LEDs

Couples dining

Double-glazed windows

Comprehensive food waste policy

Romance packages available

Vegan dining options

No plastic coffee stirrers

Comprehensive recycling policy

Guest Services

DVD player

Soundproofed rooms

Rollaway/extra beds (surcharge)

Snack bar/deli

Indoor pool

Laundry facilities

Free cribs/infant beds

Dry cleaning service

Tour/ticket assistance

Change of bedsheets (on request)

24-hour front desk

Ski storage

Daily housekeeping

Laundry facilities

Luggage storage

Wedding services

Ski passes

Concierge services

Turndown service

Multilingual staff

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Garden

Terrace

Pool sun loungers

Spa

Sauna

Turkish bath/hammam

Hot tub

Steam room

Facials

Massage - Thai

Massage - sports

Detox wraps

Massage/treatment rooms

Body wraps

Hydrotherapy

Manicures and pedicures

Massage - prenatal

5 treatment rooms

Massage - Swedish

Reflexology

Body scrubs

Spa open daily

Massage - deep-tissue

Body treatments

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 11:30 pm contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for kzt 20000 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately kzt 29000 per person valet parking fee: kzt 5000 per stay pet fee: kzt 60000 per pet (varies based on length of stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: kzt 20000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of kzt 60000 per pet (varies based on length of stay) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees up to 22 lbs per pet

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Owen

Dec 7, 2025 09:30:59 PM

Review Score: 10

Summary: Great experience and amazing hospitality by the staff. Made my wife and me feel very welcome.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Double Beds, Mountain View Room Size: 431 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 40, Ping - 12, Mountain view, Extra bed count 1, Bed count minimum 2, Square feet - 431, City view, Bed count maximum 2
Suite, 1 Bedroom Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Junior Suite, 1 King Bed, City View Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Ping - 19, Square meters - 63, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view
Deluxe Room, 1 King Bed, Mountain View Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Number of bedrooms - 1, Ping - 12, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431
Club Room, 2 Double Beds, Mountain View Room Size: 431 square feet m² 2 Double Beds	General Square meters - 40, Number of bedrooms - 1, Ping - 12, Club level room, Mountain view, Extra bed count 1, Bed count minimum 2, Square feet - 431, City view, Bed count maximum 2
Elite Room, 2 Double Beds, Corner Room Size: 498 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 14, Square feet - 498, Square meters - 46, Mountain view, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed, City View Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Number of bedrooms - 1, Pillow menu, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, City view
Executive Suite, 1 Bedroom, Mountain View Room Size: 861 square feet m² 1 King Bed	General Dining table, Square meters - 80, Number of bedrooms - 1, Ping - 24, Square feet - 861, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view
Club Room, 1 King Bed, Mountain View Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Number of bedrooms - 1, Ping - 12, Club level room, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, City view
Grand Suite, 1 Bedroom Room Size: 1238 square feet m² 1 Double Bed	General Number of living rooms 0, Dining table, Number of bedrooms - 0, Square feet - 1238, Square meters - 115, Club level room, Ping - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view
Elite Room, 1 King Bed, Corner (View) Room Size: 484 square feet m² 1 King Bed	General Number of bedrooms - 1, Square feet - 484, Ping - 14, Mountain view, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1