The Ritz-Carlton, Astana | Hotel in Astana

| 9.4 (959 Reviews) |   Pet Friendly  10 Bathrooms  26 Guests
Nur-Sultan Hotel | The Ritz-Carlton, Astana

Hotel in Nur-Sultan, Astana

The Ritz Carlton sets the standard in elegance for business and leisure travelers worldwide. We have been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. Discover the height of luxury at The Ritz-Carlton, Astana. Our 157 well-appointed guest rooms and suites offer breathtaking city skyline views, enveloping you in the enchanting ambiance of the capital. You'll enjoy a restful night's sleep on our signature Ritz-Carlton beds, complete with plush featherbeds and luxurious linens that embody our commitment to excellence. Pamper yourself with Diptyque amenities, and let the little ones feel just as special with Ritz Kids amenities. Our commitment to your comfort is evident in every detail, with allergy-free pillows available upon request and 24-hour in-room dining to satisfy your cravings at any time. At The Ritz-Carlton, Astana, we're dedicated to providing a luxurious experience that will exceed your expectations. Come and discover the magic of our hotel for yourself. Every room at this hotel is air conditioned and is fitted with a flat-screen TV and a mini-bar. Certain rooms feature a seating area where you can relax. The rooms are fitted with a private bathroom. For your comfort, you will find a hairdryer, bathrobes, slippers and free toiletries. Take a dip in our 25-yard heated indoor swimming pool, relax in our jacuzzi, separate saunas and hammam, and stay fit in our spectacular fitness center that's open 24/7 exclusively for our in-house guests. The spa center at Ritz Carlton Astana offers a variety of beauty treatments and massages. The hotel also offers car hire, and there is a business center at the property as well as the luxury shopping mall. For those seeking luxury shopping experiences, Talan Gallery offers a selection of high-end brands. Bayterek Monument is 1969 feet from The Ritz-Carlton, Astana, while Nurzhol Boulevard is 984 feet from the property. The nearest airport is Astana International Airport, 8.4 mi from the property.

The Ritz-Carlton, Astana is located in Astana.

This 158 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Balcony/Terrace, Fireplace/Heating, and several others. This is a 5 star rated property and has over 959 reviews with the average score of 9.4 . Coming to Astana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 158 Bedrooms Hotel if you want to learn more about this place in Astana. These details are authentic, as they are provided by our partner, booking.com.

This The Ritz-Carlton, Astana in Astana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Ritz-Carlton, Astana”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Breakfast in the room
  • Special diet meals (on request)
  • Coffee house on site
  • Wine/Champagne
  • Kids' meals
  • Restaurant
  • Bar
Parking
  • Electric vehicle charging station
  • Parking on site
  • Private Parking
  • Free parking
  • Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Live music/Performance
  • Themed dinners
  • Beauty services
  • Pedicure
  • Haircut
  • Hair treatments
  • Facial treatments
  • Hot tub/Jacuzzi
  • Massage
  • Indoor pool
  • Hairstyling
  • Sauna
  • Foot massage
  • Manicure
  • Tour or class about local culture
  • Couples' massage
  • Fitness classes
  • Yoga classes
  • Makeup services
  • Neck massage
  • Head massage
  • Body wrap
  • Walking tours
  • Body treatments
  • Hand massage
  • Body scrub
  • Full-body massage
  • Hair coloring
  • Locker rooms
  • Cooking class
  • Spa/Wellness packages
  • Back massage
  • Fitness
  • Spa lounge/Relaxation area
  • Stand-up comedy
  • Temporary art galleries
  • Steam room
  • Fitness center
  • Personal trainer
  • Spa
  • Indoor pool (year-round)
  • Spa facilities
Entertainment
  • Board games/Puzzles
General
  • Wifi in all areas
  • Heating
  • Family rooms
  • Soundproof rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Smoke-free property
  • Elevator
  • Safe
  • Air conditioning
  • Pet friendly
  • Designated smoking area
Guest Services
  • Suit press
  • Business center
  • Pet bowls
  • Fax/Photocopying
  • Grocery deliveries
  • Pet basket
  • Daily housekeeping
  • ATM on site
  • Baggage storage
  • 24-hour front desk
  • Laundry
  • Private check-in/out
  • Express check-in/out
  • Car rental
  • Tour desk
  • Currency exchange
  • Room service
  • Hair/Beauty salon
  • Dry cleaning
  • Ironing service
  • Concierge
  • Meeting/Banquet facilities
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • CCTV outside property
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • CCTV in common areas
  • Key access
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Cashless payment available
  • Mobile app for room service
  • Breakfast to-go containers
  • Delivered food covered securely
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.89
Location:
9.58
Staff:
9.32
Facilities:
9.45
Comfort:
9.53
Cleanliness:
9.47
Sabrina
Jan 11, 2026 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Food and friendliness of staff. Top notch for details.
Negative: None
Summary: A great start of the year!
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 King
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Slippers, Towels, Walk-in shower, Conditioner, Bathtub, Toilet paper, Shower cap, Private bathroom, Shampoo, Toilet, Toothbrush, Hairdryer, Body soap, Shower, Bathrobe, Free toiletries, Bathtub or shower

General

Heating, Suit press, Trash cans, Carpeted, Interconnecting room(s) available, Iron, Soundproof, Tile/Marble floor, Hypoallergenic, Hardwood or parquet floors, Key card access, Safe, Air conditioning, Ironing facilities, Fan, Laptop safe, Smoke Alarm

Media & Technology

Satellite channels, Cable channels, Telephone, Flat-screen TV, TV, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet, Walk-in closet

View

City view, Quiet street view, View

Kitchen

Electric kettle, Coffee machine, Dryer, Wine glasses

Accessibility

Accessible by elevator, Roll-in shower, Entire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator, Shower chair, Emergency cord in bathroom, Toilet with grab rails

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Club Room with Club Lounge access, 1 King
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Slippers, Towels, Walk-in shower, Conditioner, Bathtub, Toilet paper, Shower cap, Private bathroom, Shampoo, Toilet, Toothbrush, Hairdryer, Body soap, Shower, Bathrobe, Free toiletries, Bathtub or shower

General

Heating, Suit press, Trash cans, Carpeted, Interconnecting room(s) available, Iron, Soundproof, Tile/Marble floor, Hypoallergenic, Hardwood or parquet floors, Key card access, Safe, Air conditioning, Ironing facilities, Fan, Laptop safe, Smoke Alarm

Media & Technology

Satellite channels, Cable channels, Telephone, Flat-screen TV, TV, Pay-per-view channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet, Walk-in closet

View

City view, View

Kitchen

Electric kettle, Coffee machine, Dryer, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite, 1 King, City view
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Slippers, Towels, Walk-in shower, Conditioner, Bathtub, Toilet paper, Shower cap, Private bathroom, Shampoo, Toilet, Toothbrush, Hairdryer, Body soap, Bidet, Shower, Bathrobe, Free toiletries, Bathtub or shower

General

Heating, Suit press, Trash cans, Carpeted, Interconnecting room(s) available, Iron, Soundproof, Tile/Marble floor, Hypoallergenic, Hardwood or parquet floors, Key card access, Safe, Air conditioning, Ironing facilities, Fan, Laptop safe, Smoke Alarm

Media & Technology

Satellite channels, Cable channels, iPod dock, Telephone, Flat-screen TV, TV, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Sitting area, Desk

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet, Walk-in closet

View

City view, Landmark view, View

Kitchen

Electric kettle, Coffee machine, Dryer, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive Suite with Club Lounge access, 1 King, City view
Room Type: Suite
Room Size: 100 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Slippers, Walk-in shower, Bathtub, Guest bathroom, Towels, Additional bathroom, Shower cap, Body soap, Toilet, Free toiletries, Conditioner, Private bathroom, Bidet, Shampoo, Bathrobe, Toilet paper, Toothbrush, Hairdryer, Shower, Bathtub or shower

General

Heating, Suit press, Trash cans, Carpeted, Interconnecting room(s) available, Iron, Soundproof, Tile/Marble floor, Hypoallergenic, Hardwood or parquet floors, Key card access, Safe, Air conditioning, Ironing facilities, Fan, Laptop safe, Smoke Alarm

Media & Technology

Satellite channels, Cable channels, iPod dock, Telephone, Flat-screen TV, TV, Pay-per-view channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Dining area, Sitting area, Desk

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet, Walk-in closet

View

City view, Landmark view, View

Kitchen

Electric kettle, Coffee machine, Wine glasses, Dining table, Dryer

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Carlton Suite with Club Lounge access, 1 King, City view
Room Type: Suite
Room Size: 145 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Slippers, Walk-in shower, Bathtub, Guest bathroom, Towels, Additional bathroom, Shower cap, Body soap, Toilet, Free toiletries, Conditioner, Private bathroom, Bidet, Shampoo, Bathrobe, Toilet paper, Toothbrush, Hairdryer, Shower, Bathtub or shower

General

Heating, Suit press, Trash cans, Carpeted, Interconnecting room(s) available, Iron, Soundproof, Tile/Marble floor, Hypoallergenic, Hardwood or parquet floors, Key card access, Safe, Air conditioning, Ironing facilities, Fan, Laptop safe, Smoke Alarm

Media & Technology

Satellite channels, Cable channels, iPod dock, Telephone, Flat-screen TV, TV, Pay-per-view channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Coffee machine, Kitchenette, Wine glasses, Dining table, Refrigerator, Kitchenware, Dryer

Living Area

Sofa, Dining area, Sitting area, Desk

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet, Walk-in closet

View

City view, Landmark view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
The Ritz-Carlton Suite with Club Lounge access,1 King, City view
Room Type: Suite
Room Size: 270 m2
1 King bed(s) Bed
The Ritz-Carlton Suite with Club Lounge access,1 King, City view

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Slippers, Walk-in shower, Bathtub, Guest bathroom, Towels, Additional bathroom, Shower cap, Body soap, Toilet, Free toiletries, Conditioner, Private bathroom, Bidet, Shampoo, Bathrobe, Toilet paper, Toothbrush, Hairdryer, Shower, Bathtub or shower

General

Heating, Suit press, Trash cans, Carpeted, Interconnecting room(s) available, Iron, Soundproof, Tile/Marble floor, Hypoallergenic, Hardwood or parquet floors, Key card access, Safe, Air conditioning, Ironing facilities, Fan, Laptop safe, Smoke Alarm

Media & Technology

Satellite channels, Cable channels, iPod dock, Telephone, Flat-screen TV, TV, Pay-per-view channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Coffee machine, Kitchenette, Wine glasses, Dining table, Refrigerator, High chair, Kitchenware, Dryer

Living Area

Sofa, Dining area, Sitting area, Desk

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet, Walk-in closet

View

City view, Landmark view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Club Room with Club Lounge access, 2 Queen
Room Type: Twin
Room Size: 40 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Slippers, Towels, Conditioner, Bathtub, Toilet paper, Private bathroom, Guest bathroom, Shampoo, Toilet, Toothbrush, Hairdryer, Body soap, Shower, Bathrobe, Free toiletries, Bathtub or shower

Media & Technology

Satellite channels, Cable channels, Telephone, Flat-screen TV, TV, Pay-per-view channels

General

Heating, Trash cans, Carpeted, Tile/Marble floor, Iron, Hypoallergenic, Key card access, Smoke Alarm, Air conditioning, Ironing facilities, Laptop safe

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle, Coffee machine, Dryer, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Queen Room with Two Queen Beds
Room Type: Twin
Room Size: 40 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Slippers, Towels, Conditioner, Bathtub, Toilet paper, Private bathroom, Guest bathroom, Shampoo, Toilet, Toothbrush, Hairdryer, Body soap, Shower, Bathrobe, Free toiletries, Bathtub or shower

Media & Technology

Satellite channels, Cable channels, Telephone, Flat-screen TV, TV, Pay-per-view channels

General

Heating, Trash cans, Carpeted, Tile/Marble floor, Iron, Hypoallergenic, Key card access, Smoke Alarm, Air conditioning, Ironing facilities, Laptop safe

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle, Coffee machine, Dryer, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Grand Deluxe Room
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Slippers, Towels, Walk-in shower, Conditioner, Bathtub, Toilet paper, Shower cap, Private bathroom, Shampoo, Toilet, Toothbrush, Hairdryer, Body soap, Shower, Bathrobe, Free toiletries, Bathtub or shower

General

Heating, Suit press, Carpeted, Soundproof, Iron, Tile/Marble floor, Hypoallergenic, Key card access, Safe, Air conditioning, Ironing facilities, Laptop safe, Smoke Alarm

Media & Technology

Satellite channels, Cable channels, iPod dock, Telephone, Flat-screen TV, TV, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Sitting area, Desk

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet, Walk-in closet

View

City view, Landmark view, View

Kitchen

Electric kettle, Coffee machine, Dryer, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Books, DVDs or music for children

Room Amenities

Feather pillow, Socket near the bed, Adapter, Sofa bed, Non-feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD214
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