The Ritz-Carlton, Astana | Hotel in Astana
Hotel in Yesil District, Astana
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Astana offers 157 accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Amenities
Facility Overview
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Shower/tub combination
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Designer toiletries
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Hair dryer
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Bathrobes
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Private bathroom
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Towels
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Heating (climate-controlled)
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Free cribs/infant beds
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Rollaway/extra beds (surcharge)
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Blackout drapes/curtains
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Bed sheets
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Air conditioning (climate-controlled)
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Access via exterior corridors
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Desk
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Safe
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Soundproofing
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Free local calls
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Laptop-friendly workspace
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Turndown service
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Slippers
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Water-efficient showers only
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Recycling
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Energy-saving switches
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Iron/ironing board
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Mobile key entry
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Phone
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Free newspapers
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Electrical adapters/chargers
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2 restaurants and 1 coffee shop/cafe
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Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: KZT 26500 for adults and KZT 13250 for children
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24-hour room service
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1 bar
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Minibar
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Free bottled water
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Coffee/tea maker
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Electric car charging station on site
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Wheelchair-accessible parking available
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24-hour roundtrip airport shuttle (surcharge)
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Airport shuttle on request
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Free secured, covered self parking on site
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Elevator
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Wheelchair-accessible path of travel
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Grab bar near toilet
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Lever door handles
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Transfer shower
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Visual fire alarm
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Wheelchair-accessible business center
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Assistive listening devices in meeting rooms
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Height-adjustable showerhead
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Wheelchair-accessible parking
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Wheelchair-accessible restaurant
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Low-height electrical outlets in bathroom
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Valet for wheelchair-equipped vehicle
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Wheelchair-accessible registration desk
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Wheelchair-accessible spa
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Wheelchair-accessible fitness center
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Wheelchair-accessible pool
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Steam room
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24-hour fitness center
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Indoor pool
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Full-service spa
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Sauna
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TV
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Cable channels
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Business center
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Conference center (15070 square feet of space)
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Meeting rooms
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Elevator
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Banquet hall
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Ballroom
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Front-desk safe
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ATM/banking services
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English
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Russian
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Comprehensive food waste policy
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Smoke-free property
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No plastic drinking straws
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Biodegradable drinking straws
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Vegan dining options
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Romance packages available
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Vegetarian dining options
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Double-glazed windows
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Comprehensive recycling policy
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Free cribs/infant beds
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Soundproofed rooms
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Rollaway/extra beds (surcharge)
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Indoor pool
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Laundry facilities
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Daily housekeeping
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Dry cleaning service
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Change of bedsheets (on request)
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Concierge services
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Turndown service
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24-hour front desk
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Tour/ticket assistance
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Change of towels (on request)
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Laundry facilities
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Porter/bellhop
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Luggage storage
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Available in all rooms: Free WiFi and wired Internet
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Available in some public areas: Free WiFi and wired Internet
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Terrace
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Steam room
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Couples treatment room(s)
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Massage - hot stone
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Massage/treatment rooms
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Facials
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Spa open daily
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Body wraps
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Hot tub
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Body treatments
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3 treatment rooms
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Massage - deep-tissue
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Body scrubs
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Sauna
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Club Room, 2 Queen Beds, City View
Room Size:
431 square feet m2
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GeneralSquare meters - 40, Number of bedrooms - 1, Ping - 12.11, Pets not allowed, Extra bed count 1, Bed count minimum 2, Square feet - 431, City view, Bed count maximum 2 |
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Deluxe Room, 2 Queen Beds, City View
Room Size:
431 square feet m2
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GeneralSquare meters - 40, Number of bedrooms - 1, Ping - 12, Pets not allowed, Extra bed count 1, Bed count minimum 2, Square feet - 431, City view, Bed count maximum 2 |
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The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view)
Room Size:
2906 square feet m2
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GeneralBidet, Square feet - 2906, Square meters - 270, Number of bedrooms - 1, Pets not allowed, Separate bedroom, Extra bed count 1, Separate dining area, Ping - 81.67, Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1, City view |
|
Carlton Suite, 1 King, Non Smoking (City View)
Room Size:
1668 square feet m2
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GeneralBidet, Ping - 46.88, Number of bedrooms - 1, Pets not allowed, Separate bedroom, Extra bed count 1, Separate dining area, Square feet - 1668, Separate sitting area, Club level room, Bed count minimum 1, Square meters - 155, Bed count maximum 1 |
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Executive Suite, 1 Bedroom
Room Size:
1238 square feet m2
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GeneralBidet, Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Ping - 35, Separate bedroom, Extra bed count 1, Square meters - 115.0, Separate dining area, Square feet - 1238, Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1, City view |
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Junior Suite, 1 King Bed (View)
Room Size:
807 square feet m2
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GeneralBidet, Ping - 22.68, Square meters - 75, Number of bedrooms - 1, Square feet - 807, Separate sitting area, Pets not allowed, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
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Club Room, 1 King Bed, City View
Room Size:
430 square feet m2
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GeneralNumber of living rooms 0, Square meters - 40, Number of bedrooms - 1, Ping - 12, Club level room, Pets not allowed, Bed count minimum 1, Extra bed count 1, Square feet - 430, Bed count maximum 1, City view |
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Grand Room, 1 King Bed, City View
Room Size:
431 square feet m2
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GeneralSquare meters - 40, Number of bedrooms - 1, Ping - 12, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, City view |
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Deluxe Room, 1 King Bed, City View
Room Size:
430 square feet m2
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GeneralSquare meters - 40, Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Extra bed count 1, Square feet - 430, Roll-in shower, Bed count maximum 1, City view, Ping - 12.08 |
FAQ's
Is this The Ritz-Carlton, Astana pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at The Ritz-Carlton, Astana?
Check-in time for The Ritz-Carlton, Astana starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the The Ritz-Carlton, Astana have a swimming pool?
Yes, this The Ritz-Carlton, Astana has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in The Ritz-Carlton, Astana?
Best-rates for the The Ritz-Carlton, Astana starts from $312 per night with includes Accessibility, Security/Safety, Restaurant, Toiletries, Laundry, TV, Balcony/Terrace, Wellness Facilities, Spa, Breakfast, Child Friendly, Kitchen, Pool, Wheelchair Accessible, Business Services, Bar, Hot Tub, Internet, Air Conditioner, Parking, Bedding/Linens, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is The Ritz-Carlton, Astana a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the The Ritz-Carlton, Astana wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the The Ritz-Carlton, Astana is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the The Ritz-Carlton, Astana?
Based on the information reported by the owner or manager, the The Ritz-Carlton, Astana indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for The Ritz-Carlton, Astana?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
