Is this The Veil Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Veil Hotel?

Check-in time for The Veil Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Veil Hotel have a swimming pool?

No, this The Veil Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Veil Hotel?

Best-rates for the The Veil Hotel starts from $157 per night with includes Parking, Entertainment, Child Friendly, Internet, Accessibility, Transportation/Shuttle, Wellness Facilities, Guest Services, Breakfast, Laundry, Air Conditioner, Designated Smoking Area, Security/Safety, Restaurant, Bar, Sports/Activities, Spa, Fireplace/Heating, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Veil Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Veil Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Veil Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Veil Hotel?

Based on the information reported by the owner or manager, the The Veil Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Veil Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Veil Hotel | Hotel in Astana

Name: The Veil Hotel
Address: Astana, Kazakhstan, KZ
Price range: Prices for upcoming dates start at $157 per night
Rating: 9.1

| 9.1 (1442 Reviews) | 6 Bathrooms 22 Guests

Hotel in Nur-Sultan, Astana

Located in Astana, 1.9 miles from Bayterek Monument, The Veil Hotel has accommodations with a restaurant, free private parking, a bar and a spa & wellness center. Featuring room service, this property also provides guests with a playground. The property provides a 24-hour front desk, airport transportation, a kids' club and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a closet, a coffee machine, a minibar, a safety deposit box, a TV and a private bathroom with a shower. An à la carte breakfast is available at The Veil Hotel. The accommodation offers 5-star accommodations with a sauna, hot tub and hammam. Expo 2017 Astana is 4.5 miles from The Veil Hotel, while Ak Orda Presidential Palace is 1.5 miles from the property. Nursultan Nazarbayev International Airport is 10 miles away.

The Veil Hotel is located in Astana.

This 47 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Entertainment, Child Friendly, and several others. This is a 5 star rated property and has over 1442 reviews with the average score of 9.1 . Coming to Astana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 47 Bedrooms Hotel if you want to learn more about this place in Astana. These details are authentic, as they are provided by our partner, booking.com.

This The Veil Hotel in Astana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Veil Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Kids' meals

Coffee house on site

Wine/Champagne

Special diet meals (on request)

Restaurant

Parking

Private Parking

Free parking

Parking on site

Parking garage

Parking

Activities

Sauna

Turkish/Steam Bath

Neck massage

Back massage

Cooking class

Hand massage

Game room

Steam room

Temporary art galleries

Massage

Full-body massage

Locker rooms

Hot tub/Jacuzzi

Spa facilities

Head massage

Kids' club

Bar crawls

Foot massage

Spa lounge/Relaxation area

Movie nights

Playground

Entertainment

Indoor play area

General

Air conditioning

Elevator

Adults only

Smoke-free property

Wifi in all areas

Designated smoking area

Safe

Non-smoking rooms

Heating

Guest Services

Room service

Lockers

Babysitting/Child services

Baggage storage

Airport shuttle (additional charge)

Suit press

Express check-in/out

Shuttle service (additional charge)

Private check-in/out

Ironing service

ATM on site

Daily housekeeping

Shuttle service

Concierge

Laundry

24-hour front desk

Fax/Photocopying

Airport shuttle

Invoice provided

Internet

Wifi

Free Wifi

Internet

Security/Safety

CCTV in common areas

Fire extinguishers

CCTV outside property

Key card access

Security alarm

Smoke alarms

24-hour security

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Food can be delivered to guest accommodation

Delivered food covered securely

Breakfast to-go containers

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Face masks for guests available

First aid kits available

Contactless check-in/out

Cashless payment available

Physical distancing rules followed

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

8.92

Location:

9.04

Staff:

9.15

Facilities:

9.11

Comfort:

9.4

Cleanliness:

9.25

Hamada

Jan 9, 2026 08:00:00 AM

Review Score: 9

Kazakhstan

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The facade of the hotel is somewhat compact and lacks tidiness. There is no security guard stationed outside. Upon entering, the entrance is slightly dim, which is a downside of the hotel. To enhance the experience, more lighting could be installed, or the reception area could be made more grand and welcoming. The food was exceptionally delicious, surpassing expectations. The other restaurants were also satisfactory, although I did not have the opportunity to try them. The rooms were constructed in a unique manner, which was my first encounter with this design. The soundproofing capabilities of the facilities within the rooms were remarkable. They were exceptionally clean and well-maintained. The most noteworthy feature was the bed, which utilized feathers for comfort. It provided an exceptionally restful sleep.

Negative: The reception is not luxurious and the lights in the room is very minimal.

Summary: A Comfortable Stay with Outstanding Food and Beds

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Double Room (2 Adults + 1 Child) Room Type: Double Room Size: 39 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Shower cap, Shower, Toilet paper, Free toiletries, Toothbrush, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Shampoo, Slippers, Body soap General Air conditioning, Iron, Carbon monoxide sources, Fire extinguisher, Ironing facilities, Key access, Soundproof, Key card access, Hypoallergenic, Trash cans, Safe, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology Cable channels, TV, Satellite channels, Telephone Services Wake-up service/Alarm clock, Wake-up service View Garden view, Landmark view, City view, Lake view, Inner courtyard view, Quiet street view, View Living Area Dining area Kitchen Electric kettle, Dining table, Coffee machine, Wine glasses Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Clothes rack Physical distancing Single-room AC for guest accommodation
Junior Suite Room Type: Suite Room Size: 47 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Bidet, Shower, Shower cap, Toilet paper, Free toiletries, Toothbrush, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Shampoo, Slippers, Body soap General Air conditioning, Iron, Carbon monoxide sources, Ironing facilities, Key access, Soundproof, Key card access, Trash cans, Safe, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology Cable channels, TV, Satellite channels, Telephone Living Area Sofa, Dining area Services Wake-up service Kitchen Electric kettle, Dining table, Coffee machine, Wine glasses Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Clothes rack Physical distancing Single-room AC for guest accommodation
Suite with River View Room Type: Suite Room Size: 52 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Bidet, Shower, Shower cap, Toilet paper, Free toiletries, Toothbrush, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Shampoo, Slippers, Body soap General Air conditioning, Iron, Carbon monoxide sources, Ironing facilities, Key access, Soundproof, Key card access, Trash cans, Safe, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology Cable channels, TV, Satellite channels, Telephone Living Area Sofa, Dining area View Landmark view, City view, Lake view, View Services Wake-up service Kitchen Electric kettle, Dining table, Coffee machine, Wine glasses Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Clothes rack Physical distancing Single-room AC for guest accommodation
One-Bedroom Suite Room Type: Suite Room Size: 55 m² 1 Sofa bed Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Bidet, Shower, Shower cap, Toilet paper, Free toiletries, Toothbrush, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Air conditioning, Iron, Carbon monoxide sources, Ironing facilities, Key access, Soundproof, Key card access, Trash cans, Safe, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology Cable channels, TV, Satellite channels, Telephone Living Area Sofa, Dining area View Landmark view, City view, Lake view, View Services Wake-up service Kitchen Electric kettle, Dining table, Coffee machine, Wine glasses Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Clothes rack Physical distancing Single-room AC for guest accommodation
Presidential Suite Room Type: Suite Room Size: 92 m² 1 Sofa bed Bed 1 King bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Bidet, Shower, Shower cap, Toilet paper, Free toiletries, Toothbrush, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Spa tub, Slippers, Body soap General Air conditioning, Iron, Carbon monoxide sources, Ironing facilities, Key access, Soundproof, Key card access, Trash cans, Interconnecting room(s) available, Safe, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology Cable channels, TV, Satellite channels, Telephone Living Area Sofa, Dining area View Landmark view, City view, Lake view, View Services Wake-up service Kitchen Electric kettle, Dining table, Coffee machine, Wine glasses Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Clothes rack Physical distancing Single-room AC for guest accommodation

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Nightly rates from:

USD157

Price Details

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The Veil Hotel | Hotel in Astana

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Hotel in Nur-Sultan, Astana

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