Is this Renaissance by Crystall pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Renaissance by Crystall?

Check-in time for Renaissance by Crystall starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Renaissance by Crystall have a swimming pool?

Yes, this Renaissance by Crystall has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Renaissance by Crystall?

Best-rates for the Renaissance by Crystall starts from $96 per night with includes Air Conditioner, Bedding/Linens, Restaurant, Child Friendly, Pool, TV, Guest Services, Breakfast, Entertainment, Internet, Laundry, Parking, Wheelchair Accessible, Accessibility, Spa, Bar, Kitchen, Balcony/Terrace, Security/Safety, Business Services, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Renaissance by Crystall a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Renaissance by Crystall wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Renaissance by Crystall is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Renaissance by Crystall?

Based on the information reported by the owner or manager, the Renaissance by Crystall indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Renaissance by Crystall?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Renaissance by Crystall | Hotel in Atyrau

Name: Renaissance by Crystall
Address: Atyrau, Atyrau, Kazakhstan, KZ
Price range: Prices for upcoming dates start at $96 per night
Rating: 8.8

| 8.8 (19 Reviews) | 1 Bathroom

Hotel in Atyrau

Luxury hotel with a full-service spa and bars
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Housekeeping is available on request.
Renaissance by Crystall offers 202 air-conditioned accommodations with minibars and safes. Plasma televisions come with satellite channels.

Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Air conditioning

Bed sheets

Connecting rooms available

Soundproofing

Energy-saving switches

Laptop-friendly workspace

Desk

Iron/ironing board

Recycling

Water-efficient showers only

Safe

Phone

Breakfast

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

24-hour room service

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: KZT 8400 for adults and KZT 4200 for children

2 bars/lounges

Free bottled water

Coffee/tea maker

Minibar

Electric kettle

Parking

Free self parking on site

Wheelchair-accessible parking and van parking available

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle at scheduled times, on request

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

Accessible airport shuttle

Height-adjustable showerhead

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Grab bar near toilet

Wheelchair-accessible business center

Wheelchair-accessible van parking

Wheelchair-accessible spa

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Low-height view port in door

Braille signage

Low-height electrical outlets in bathroom

Low-height door lock

Visual alarms in hallways

Activities

Horse riding

Sauna

Full-service spa

Fitness center

Steam room

Indoor pool

Entertainment

Satellite channels

Plasma TV

General

Business center

Meeting rooms

Conference space (11539 square feet)

Elevator

Gift shop/newsstand

ATM/banking services

Front-desk safe

Banquet hall

English

Russian

No plastic coffee stirrers

Vegetarian dining options

Vegan dining options

Double-glazed windows

Comprehensive recycling policy

Comprehensive food waste policy

Smoke-free property

Guest Services

Snack bar/deli

Indoor pool

Laundry facilities

Soundproofed rooms

Change of bedsheets (on request)

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Internet access

Available in some public areas: Free WiFi

Outdoors

Picnic area

Garden

Vegetable garden

Terrace

Spa

Turkish bath/hammam

Body wraps

Sauna

4 treatment rooms

Massage/treatment rooms

Manicures and pedicures

Massages

Body scrubs

Policies

Check-in

Check-in time starts at 3 pm

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for kzt 7840.0 per night.

Payment Policy

Fee for buffet breakfast: approximately kzt 8400 for adults and kzt 4200 for children airport shuttle fee: kzt 4000 per person (one-way) airport shuttle fee per child: kzt 4000 (one-way), (up to 18 years old) rollaway bed fee: kzt 7840.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

Jesse

Aug 24, 2025 09:49:42 PM

Review Score: 10

Summary: Hotel was great. Staff were extremely helpful when I needed to travel outside of the city and understood English very well. I ate mostly at the hotel and food was very good and breakfast was extremely good.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Deluxe Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Club Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Deluxe Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Club Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Executive Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds